Wall to Wall Spirits Specialist

Hy-Vee•Papillion, NE

2d•Onsite

About The Position

The Spirits Specialist leads the spirits category and supports the General Manager in providing an innovative, high-quality spirits selection at competitive prices. The role supervises and develops the Spirits Associates team, manages inventory, works with vendors, and helps ensure customers receive a positive experience. It is a fast-paced retail-store position that includes customer service, merchandising, and team leadership.

Requirements

High school diploma or equivalent experience required.
Ability to follow written, verbal, or diagrammatic instructions with attention to detail.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and organize materials; copy data accurately between records; and gather basic information through interviews.
Ability to clearly guide and direct team members and provide basic direction.
Ability to work effectively as part of a team in a fast-paced retail environment.
Ability to frequently stand and walk throughout a shift.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Successful completion of a pre-employment drug screen is required.

Nice To Haves

Six months or less of related work experience preferred.

Responsibilities

Provide prompt, friendly customer service and make each customer visit a positive experience.
Supervise and assign work to the evening and part-time crew, and train new employees.
Stock, rotate, and face products; review out-of-stocks, advertised items, and back stock.
Order merchandise as directed by the department head and control inventory.
Monitor sales and provide sales suggestions and ideas to the General Manager.
Meet with vendors to obtain point-of-purchase materials and other sales-enhancing items.
Price display items, review price tags, and update signage as needed.
Handle and resolve customer issues professionally.
Unload trucks and ensure products are stocked in the appropriate area.
Clean display cases and monitor the maintenance of equipment and floors.
Assume management duties in the General Manager's absence.
Instruct, assign, and review the work of Cashiers and Spirits Associates, maintaining standards and coordinating activities.
Follow proper sanitation procedures and maintain a clean, organized work area.
Assist in other store areas and take on special projects as assigned.
Follow Hy-Vee policies and store guidelines.
Report to work as scheduled and on time.