Specialty Sales Team Leader - Roanoke, VA

Target • Roanoke, VA

5d • $21 - $36

About The Position

The Specialty Sales Team Leader leads teams across specialty sales areas, including Apparel and Accessories, Home, Baby, Core Beauty, and Electronics. The role combines guest service, retail operations, visual merchandising, and team leadership to ensure products are available and easy to shop and to support sales goals. The leader plans and executes department workload, coaches and develops team members, and helps deliver an Easy, Inspiring and Friendly guest experience.

The role includes supporting merchandising and backroom processes, maintaining presentation and product availability, partnering with third-party vendors, and contributing to hiring and onboarding. The Team Leader also promotes safety, security, ethical conduct, and compliance; may occasionally assume store-level Leader on Duty responsibilities; and supports guest services such as backup cashiering, order pickup, and Drive Up. This is a full-time role, although weekly hours are not guaranteed to be 40 and may fluctuate according to business needs. Schedules may vary and include nights, weekends, holidays, closing shifts, and peak shopping times.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 15 pounds and occasionally up to 44 pounds without additional assistance.
• Flexible schedule and reliable, prompt attendance; shifts may include nights, weekends, holidays, closing shifts, and peak shopping times.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Nice To Haves

• Previous retail experience preferred, but not required.

Responsibilities

• Deliver guest experience commitments and build a guest-first culture through training, modeling, coaching, observation, feedback, and accountability.
• Review guest, financial, and team outcome metrics; identify opportunities; take action to improve performance; and recognize wins.
• Plan and execute daily and weekly workload in line with business priorities, guest traffic, and department and store sales goals.
• Lead, coach, develop, evaluate, and retain team members, and support hiring and onboarding.
• Assign daily tasks to team members and align execution with weekly and monthly business priorities.
• Plan merchandising sets and update planograms, sales plans, events, promotions, and visual presentations.
• Create and maintain inspiring presentations by ensuring products are organized, signed correctly, and merchandised to support seasonal trends.
• Partner with third-party vendors, with direct leader guidance, to uphold brand standards and maintain merchandise areas.
• Support department backroom organization, layout, replenishment, and sales-floor execution to keep products available to guests.
• Encourage team members to use department tools such as fitting rooms, testers, and displays to provide personalized recommendations.
• Ensure fitting rooms are welcoming, clean, and safe when applicable to assigned areas.
• Support direct leaders in setting clear goals and expectations and holding team members accountable.
• Promote ethical conduct, safety, and compliance; identify and correct hazards; assist with incident response; and report or investigate injuries promptly and accurately.
• Model physical security processes and support merchandise protection strategies, including ordering, storing, and applying protection as directed.
• Follow safe and secure processes when serving as a key carrier, if applicable.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs.
• Support backup cashiering, order pickup, and Drive Up while following applicable compliance requirements, including adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may have access to comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k)
• Employee discount
• Short-term disability
• Long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED