Specialty Sales Team Leader - Chesapeake, VA

Target • Chesapeake, VA

5d • $21 - $36 • Onsite

About The Position

The Specialty Sales Team Leader leads specialty sales teams in Apparel and Accessories, Home, Baby, Core Beauty, and Electronics. The role supports strong operations, compelling visual merchandising, product availability, and an inspiring, friendly, guest-first experience. The leader develops team members and delivers department sales goals by planning workload, coaching and holding the team accountable, and balancing guest needs with execution of sales-floor and backroom tasks.

The role includes leading daily operations and merchandising, supporting hiring and onboarding, maintaining safety and compliance, and occasionally assuming store-level leadership-on-duty responsibilities. The position is full-time, though hours are not guaranteed to reach 40 per week and may fluctuate according to business needs. Work schedules may vary and include nights, weekends, holidays, closing shifts, and peak shopping times.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle, and move merchandise safely and efficiently, frequently lifting or moving up to 15 pounds and occasionally up to 44 pounds without additional assistance.
• Flexible schedule, including nights, weekends, and holidays, and reliable, prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver guest experience commitments that create an easy, inspiring, and friendly experience.
• Ensure team members understand, are trained in, and consistently deliver Target's guest experience commitments and operational standards.
• Observe team members, provide feedback, recognize strong guest experiences, and hold team members accountable.
• Review guest, financial, and team outcome metrics; identify opportunities, take action, align the team on execution, celebrate wins, and drive results.
• Model, train, and coach the GUEST service model and a service culture that prioritizes the guest experience.
• Demonstrate inclusivity by valuing diverse voices and approaches and creating equitable experiences.
• Plan and execute daily and weekly workload to meet department and store sales goals and guest engagement priorities, including merchandising sets, planograms, sales plans, events, and promotions.
• Lead execution of onboarding and learning best practices and help close skill gaps through development, coaching, and team interactions.
• With direct leader guidance, develop, coach, and lead knowledgeable and passionate consultants.
• Assign daily tasks based on planned workload and guest traffic while aligning execution with business priorities set by the direct leader.
• Encourage team members to use department tools such as fitting rooms, testers, and displays to provide personalized recommendations.
• With direct leader guidance, partner with third-party vendors to maintain brand standards, merchandising, and full, maintained areas.
• Support changes to merchandise sets and visual presentations for defined categories.
• Create visual presentations by keeping products organized, correctly signed, and merchandised to support seasonal trends.
• Support the direct leader with backroom processes, organization, layout, and replenishment so products are available to guests.
• Participate in hiring and onboarding.
• Ensure fitting rooms are welcoming, clean, and safe when applicable to assigned areas.
• Support the direct leader in setting clear goals and expectations and holding team members accountable.
• Model ethical conduct, safety, and compliance, and hold the team accountable to those standards.
• Lead safety practices by modeling and recognizing safe behavior, correcting hazards, following up on safety expectations, assisting with incident response, and timely and accurately reporting or investigating injuries.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• If serving as a key carrier, follow safe and secure training and processes.
• Occasionally assume store-level leadership-on-duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs.
• Support guest services such as backup cashiering, order pickup, and Drive Up while maintaining compliance, including compliance with adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may have access to comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED