Specialty Sales Team Leader - Roanoke, VA

Target • Roanoke, VA

4d • Onsite

About The Position

The Specialty Sales Team Leader leads specialty sales teams in Apparel and Accessories, Home, Baby, Core Beauty, and Electronics to deliver strong operations, compelling visual merchandising, and an excellent guest experience. The role develops team members, supports department sales goals, and balances workload, inventory, merchandising, and guest service priorities. The position may occasionally take on store-level Leader on Duty responsibilities during assigned shifts based on store needs.

This is a full-time role, though hours are not guaranteed to reach 40 each week and may fluctuate according to business needs. The position requires a variable schedule that may include nights, weekends, holidays, closing shifts, and peak shopping times. Work is physically active and may involve varied environmental conditions, frequent lifting or moving of items up to 15 pounds, and occasional lifting or moving of items up to 44 pounds without additional assistance.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and independently prioritize tasks.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 15 pounds and occasionally up to 44 pounds without additional assistance.
• Flexible schedule availability, including nights, weekends, holidays, closing shifts, and other peak shopping times; reliable and prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive Up and carryout as needed.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver an Easy, Inspiring, and Friendly guest experience and ensure team members understand, are trained in, and consistently meet guest experience and operational expectations.
• Observe team member performance, provide feedback, recognize strong service, and hold team members accountable.
• Review guest, financial, and team outcome metrics, identify opportunities, and take action to improve results and the guest experience.
• Model, train, and coach the team in Target’s GUEST service model, inclusive behaviors, ethical conduct, safety, and compliance.
• Plan and execute daily and weekly workloads, merchandising sets, planogram updates, sales plans, events, and promotions in support of department and store goals.
• Develop, coach, and lead consultants with guidance from the direct leader; assign daily tasks based on workload and guest traffic.
• Encourage team members to use department tools such as fitting rooms, testers, and displays to provide personalized recommendations.
• Partner with third-party vendors, as directed, to maintain brand standards, merchandising, and product presentation.
• Support execution of merchandise-set changes and visual presentations; keep product organized, correctly signed, and merchandised to support seasonal trends.
• Support backroom organization, layout, and replenishment processes so products are available to guests.
• Participate in hiring and onboarding, and support team development and closing skill gaps.
• Ensure fitting rooms are welcoming, clean, and safe where applicable to assigned areas.
• Support the direct leader in setting clear goals and expectations and holding team members accountable.
• Model safe work practices, identify and correct hazards, assist with incident response, and timely and accurately report and investigate injuries.
• Execute physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• Follow safe and secure processes if serving as a key carrier.
• Occasionally assume store-level Leader on Duty responsibilities based on store needs; address store emergency and compliance needs.
• Support guest services, including backup cashiering, order pickup, and Drive Up, while maintaining applicable compliance requirements such as adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may have access to comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• The posting references additional financial, education, and well-being benefits; eligibility details are provided through the linked benefits information.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED