Specialty Sales Team Leader - Chesapeake, VA

Target • Chesapeake, VA

4d

About The Position

The Specialty Sales Team Leader leads specialty sales teams across areas such as Apparel and Accessories, Home, Baby, Core Beauty, and Electronics. The role combines guest service, retail operations, visual merchandising, inventory management, and team leadership to deliver sales goals and a welcoming, easy-to-shop experience. The leader develops team members, plans and executes department workload, and supports merchandising and replenishment, with guidance from a direct leader. The position may also involve occasionally assuming store-level Leader on Duty responsibilities and supporting guest services such as cashiering, order pickup, and Drive Up.

This is a full-time role, but there is no guarantee of 40 hours per week; hours vary with business needs. The schedule is variable and may include nights, weekends, holidays, closing shifts, and peak shopping times. The work is physically active and may require remaining mobile throughout a shift, accessing all areas of the building, climbing ladders, and handling merchandise. The role may involve exposure to varying temperatures, humidity, and other elements while performing duties such as Drive Up or carryout.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders as needed.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequent lifting or moving of up to 15 pounds and occasional lifting or moving of up to 44 pounds without additional assistance.
• Flexible schedule and reliable, prompt attendance; schedule may include nights, weekends, holidays, closing shifts, and peak shopping times.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive Up and carryout as needed.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver guest experience commitments and foster an Easy, Inspiring, and Friendly guest experience.
• Ensure team members understand, are trained on, and consistently deliver guest experience commitments and operational standards.
• Observe team members, provide feedback, recognize strong performance, and hold team members accountable.
• Review guest, financial, and team outcome metrics; identify opportunities, take action, align the team on execution, and drive results.
• Model, train, and coach the team in Target’s guest service culture and GUEST service model.
• Promote inclusivity by valuing diverse perspectives and creating authentic, respectful, and equitable experiences.
• Plan and execute daily and weekly workload, merchandising sets, planogram updates, sales plans, events, and promotions to support business priorities and sales goals.
• Lead best-practice execution for onboarding and learning, and address skill gaps through development, coaching, and team interactions.
• With direct leader guidance, develop, coach, and lead knowledgeable and passionate consultants.
• Assign daily tasks based on planned workload and guest traffic while aligning with weekly and monthly priorities.
• Encourage use of department tools, such as fitting rooms, testers, and displays, to offer personalized recommendations and support purchases.
• With direct leader guidance, partner with third-party vendors to meet brand and merchandising standards and maintain full areas.
• Support execution of merchandise-set changes and visual presentations for assigned categories.
• Create visual presentations by organizing, signing, and merchandising product to support seasonal trends.
• Support backroom processes, organization, layout, and sales-floor replenishment to keep product available to guests.
• Participate in hiring and onboarding.
• Ensure fitting rooms are welcoming, clean, and safe where applicable.
• Support the direct leader in setting clear goals and expectations and holding team members accountable.
• Model ethical conduct, safety, and compliance, and hold the team accountable to those standards.
• Lead safety practices by modeling and recognizing safe behavior, identifying and correcting hazards, responding to incidents, and reporting or investigating injuries accurately and promptly.
• Model physical security processes and support merchandise-protection strategies, including ordering, storage, and application as directed by best practices.
• When applicable as a key carrier, follow safe and secure training and processes.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs.
• Support guest services, including backup cashiering, order pickup, and Drive Up, while maintaining applicable compliance requirements, including adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED