Specialty Sales Team Leader

Target • Orlando, FL

10d • Onsite

About The Position

The Specialty Sales Team Leader leads specialized sales teams across areas such as Apparel and Accessories, Home, Baby, Core Beauty, and Electronics. The role focuses on delivering a strong guest experience, maintaining effective operations, and creating compelling visual merchandising presentations that inspire guests and support sales. The leader develops team members, plans department workloads, monitors business results, and helps ensure merchandise is available and easy to shop. The position is full-time, although weekly hours are not guaranteed to reach 40 and may fluctuate with business needs. The work schedule varies and may include nights, weekends, holidays, closing shifts, and peak shopping times.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and independently prioritize tasks.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 15 pounds and occasionally lifting or moving up to 44 pounds without additional assistance.
• Flexible availability for varying hours, days, and shifts, including nights, weekends, holidays, closing shifts, and peak shopping times; reliable and prompt attendance.
• Ability to work in varying temperatures, humidity, and other environmental conditions while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver an Easy, Inspiring, and Friendly guest experience and ensure team members understand and consistently meet guest experience and operational expectations.
• Observe team member performance, provide feedback, recognize strong performance, and hold team members accountable.
• Review guest, financial, and team outcome metrics; identify opportunities; take action; and align the team on execution that improves results and guest experience.
• Model, train, and coach the team on guest service, inclusive practices, operational best practices, and the GUEST service model.
• Plan and execute daily and weekly workloads to meet department and store sales goals, guest engagement priorities, and direction from the direct leader.
• Plan and support merchandising sets, planogram updates, sales plans, events, promotions, and visual presentations.
• Develop, coach, and lead consultants, assign daily tasks based on workload and guest traffic, and support team hiring and onboarding.
• Encourage team members to use department tools such as fitting rooms, testers, and displays to provide personalized recommendations.
• Partner with third-party vendors, with direct leader guidance, to maintain brand standards, merchandising, and fully stocked areas.
• Ensure product is organized, correctly signed, and merchandised to support seasonal trends.
• Support backroom processes, organization, layout, and replenishment so merchandise is available to guests.
• Help maintain welcoming, clean, and safe fitting rooms where applicable.
• Establish clear goals and expectations with the direct leader and hold team members accountable.
• Promote ethical conduct, safety, and compliance; identify and correct hazards; assist with incident response; and report and investigate injuries promptly and accurately.
• Model physical security processes and support merchandise protection, including ordering, storage, and application as directed by best practices.
• Follow safe and secure processes as a key carrier, if applicable; occasionally assume store-level leader-on-duty responsibilities; and address store emergency and compliance needs.
• Support guest services such as backup cashiering, order pickup, and Drive Up while maintaining applicable compliance requirements, including adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits may also be available to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED