Specialty Sales Team Leader

Target•American Fork, UT
•Onsite

About The Position

The Specialty Sales Team Leader leads specialty sales areas, including Apparel and Accessories, Home, Baby, Core Beauty, and Electronics, to deliver strong operations, compelling visual merchandising, and an excellent guest experience. The role develops and leads hourly team members, plans workloads, supports sales goals, and ensures merchandise is available, organized, and easy to shop. The leader may occasionally assume store-level Leader on Duty responsibilities based on store needs. This is a full-time role, though weekly hours are not guaranteed to reach 40 and may fluctuate with business needs.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years of age.
  • Ability to lead others and hold them accountable.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and independently prioritize tasks.
  • Welcoming and helpful attitude toward guests and team members.
  • Effective communication skills.
  • Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Ability to access all areas of the building to respond to guest or team-member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to accurately handle cash-register operations as needed.
  • Ability to climb ladders as needed.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequent lifting or moving of up to 15 pounds and occasional lifting or moving of up to 44 pounds without additional assistance.
  • Flexible availability for varying hours and shifts, including nights, weekends, holidays, closing shifts, and peak shopping times; reliable and prompt attendance is necessary.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up or carryout.
  • Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

  • Previous retail experience is preferred but not required.

Responsibilities

  • Deliver an Easy, Inspiring, and Friendly guest experience and ensure team members understand and consistently meet guest experience and operational commitments.
  • Observe team performance, provide feedback, recognize strong performance, and hold team members accountable.
  • Review guest, financial, and team outcome metrics; identify opportunities and take action to improve results and guest experience.
  • Model, train, and coach the team on guest service, inclusive behavior, operational practices, and safety expectations.
  • Plan daily and weekly workloads, assign tasks based on workload and guest traffic, and execute plans aligned with sales goals and business priorities.
  • Lead and develop consultants with guidance from the direct leader, including helping close skill gaps through coaching and team interactions.
  • Support hiring and onboarding processes and help establish goals and expectations for team members.
  • Use department tools such as fitting rooms, testers, and displays to provide personalized recommendations and support guest purchases.
  • Partner with third-party vendors, with direct leader guidance, to maintain brand standards, merchandising, and in-stock areas.
  • Execute merchandise-set updates, visual presentations, sales plans, events, promotions, and seasonal merchandising.
  • Maintain product organization, signing, backroom processes, replenishment, and sales-floor availability.
  • Ensure fitting rooms are welcoming, clean, and safe where applicable.
  • Lead safe and ethical execution, identify and correct hazards, respond to incidents, and report and investigate injuries promptly and accurately.
  • Model physical-security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
  • Follow safe and secure processes as a key carrier, if applicable.
  • Occasionally assume store-level Leader on Duty responsibilities and address store emergency and compliance needs.
  • Support backup cashiering, order pickup, Drive Up, and other guest services while maintaining compliance, including adult beverage laws.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and dependents may receive medical, vision, dental, and life insurance, among other health benefits and programs.
  • 401(k).
  • Employee discount.
  • Short-term disability and long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Additional financial, education, and well-being benefits may be available to eligible team members.
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