Specialty Sales Team Leader

Target • Wilmington, DE

3d • Onsite

About The Position

The Specialty Sales Team Leader leads specialized sales teams in areas such as Apparel and Accessories, Home, Baby, Core Beauty, and Electronics. The role focuses on delivering an excellent guest experience, maintaining strong operations, and creating compelling visual merchandising presentations that inspire guests and support sales. The leader plans department workloads, helps achieve sales goals, develops and coaches team members, and supports merchandising, inventory, and backroom processes under the direction of a direct leader. The position may occasionally include store-level Leader on Duty responsibilities and support for guest services such as backup cashiering, order pickup, and Drive Up.

This is a full-time position with variable hours based on business needs; it does not guarantee 40 hours per week. Scheduling may include nights, weekends, holidays, closing shifts, and peak shopping times. The work is active and physically demanding, requires mobility throughout a shift, and may involve varying temperatures, humidity, and other elements.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders as needed.
• Ability to scan, handle, and move merchandise safely and efficiently, frequently lifting or moving up to 15 pounds and occasionally up to 44 pounds without additional assistance.
• Flexible work schedule, including nights, weekends, holidays, and other shifts, and reliable, prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver guest experience commitments and model Target’s guest service culture.
• Train, coach, observe, and provide feedback to team members; recognize strong performance and hold team members accountable.
• Review guest, financial, and team outcome metrics, identify opportunities, and take action to improve results.
• Plan daily and weekly workloads under the direction of the direct leader to support business priorities, guest engagement, and sales goals.
• Assign daily tasks based on planned workload and guest traffic patterns.
• Lead team onboarding and learning, and help close skill gaps through development, coaching, and team interactions.
• Develop and lead knowledgeable, passionate consultants with guidance from the direct leader.
• Support merchandising sets, planograms, sales plans, events, promotions, and visual presentations.
• Ensure products are organized, signed correctly, and merchandised to support seasonal trends.
• Partner with third-party vendors, with guidance from the direct leader, to meet brand and merchandising standards and maintain areas.
• Support backroom organization, layout, replenishment, and processes to keep products available to guests.
• Participate in hiring and onboarding processes.
• Ensure fitting rooms are welcoming, clean, and safe when applicable to assigned areas.
• Promote inclusive and equitable experiences by valuing diverse perspectives and treating others authentically and respectfully.
• Model and enforce ethical conduct, safety, compliance, and physical security practices; identify and correct hazards and assist with incident response and injury reporting or investigation.
• Support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• Follow safe and secure procedures as a key carrier, if applicable.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs.
• Support guest services, including backup cashiering, order pickup, and Drive Up, while following applicable compliance requirements such as adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED