Specialty Sales Team Leader

Target • Orlando, FL

11d • $21 - $36 • Onsite

About The Position

The Specialty Sales Team Leader leads specialized sales teams in Apparel and Accessories, Home, Baby, Core Beauty, and Electronics to deliver strong operations, compelling visual merchandising, and an excellent guest experience. The role develops team members, manages daily and weekly workloads, and supports department and store sales goals. The leader may occasionally assume store-level Leader on Duty responsibilities and supports guest services as needed.

This is a full-time role, though weekly hours are not guaranteed to reach 40 and may fluctuate based on business needs. The work involves a variable schedule, including possible nights, weekends, holidays, closing shifts, and peak shopping periods. The position is active and physically demanding, with frequent lifting or moving of merchandise up to 15 pounds and occasional lifting or moving of merchandise up to 44 pounds without assistance. It may involve working in varying temperatures, humidity, and other elements while performing duties such as Drive-Up and carryout.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle, and move merchandise safely, frequently up to 15 pounds and occasionally up to 44 pounds without additional assistance.
• Flexible schedule and reliable, prompt attendance; the schedule may include nights, weekends, holidays, closing shifts, and peak shopping times.
• Ability to work in varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout as needed.
• Ability to remain mobile for the duration of a scheduled shift.

Nice To Haves

• Previous retail experience is preferred, but not required.

Responsibilities

• Deliver guest experience commitments and establish a guest-first culture on the team.
• Ensure team members understand, are trained in, and consistently deliver guest experience commitments and operational standards.
• Observe team members, provide feedback, recognize strong performance, and hold them accountable.
• Review guest, financial, and team outcome metrics; identify opportunities, take action, align the team on execution, celebrate wins, and drive results.
• Model, train, and coach team members on the GUEST service model and service expectations.
• Promote inclusivity by valuing diverse perspectives and creating respectful, equitable experiences.
• Plan and execute daily and weekly workloads, merchandising sets, planogram changes, sales plans, events, and promotions to support sales goals and guest engagement.
• Lead execution of best practices, onboarding, and learning; address skill gaps through development, coaching, and team interactions.
• With direct leader guidance, develop, coach, and lead knowledgeable and passionate consultants.
• Assign daily tasks based on planned workload and guest traffic, aligned with business priorities set by the direct leader.
• Encourage use of department tools, such as fitting rooms, testers, and displays, to provide personalized guest recommendations.
• With direct leader guidance, partner with third-party vendors to maintain brand standards, merchandising, and area presentation.
• Support changes to merchandise sets and visual presentations for assigned categories; ensure product is organized, signed, and merchandised to support seasonal trends.
• Support backroom processes, organization, layout, and sales-floor replenishment to keep products available for guests.
• Participate in hiring and onboarding.
• Ensure fitting rooms are welcoming, clean, and safe where applicable to assigned areas.
• Support the direct leader in setting clear goals and expectations and holding team members accountable.
• Model and uphold ethical conduct, safety, and compliance; identify and correct hazards, respond to incidents, and report or investigate injuries accurately and promptly.
• Model physical security processes and support storewide merchandise protection strategies, including ordering, storage, and application as directed.
• If serving as a key carrier, follow safe and secure training and processes.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs.
• Support guest services, including backup cashiering, order pickup, and Drive-Up, while following applicable compliance requirements such as adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits and programs may also be available to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED