Specialty Sales Team Leader

Target • Horn Lake, MS

9d • Onsite

About The Position

The Specialty Sales Team Leader leads teams in specialty sales areas such as Apparel and Accessories, Home, Baby, Core Beauty, and Electronics. The role combines guest service, retail operations, visual merchandising, workload planning, and team leadership to keep products available and easy to shop while delivering an inspiring, friendly guest experience. The leader develops and coaches team members, supports hiring and onboarding, executes department priorities with guidance from a direct leader, and may occasionally assume store-level Leader on Duty responsibilities.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders as needed.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequent lifting or moving of up to 15 pounds and occasional lifting or moving of up to 44 pounds without additional assistance.
• Flexible schedule and reliable, prompt attendance; may include nights, weekends, holidays, closing shifts, and peak shopping times.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.
• Full-time role; weekly hours are not guaranteed to reach 40 and may fluctuate based on business needs.

Nice To Haves

• Previous retail experience preferred, but not required.

Responsibilities

• Deliver and model Target’s guest experience commitments, building a guest-first service culture.
• Train, observe, coach, recognize, and hold team members accountable for guest service and consistent operational execution.
• Review guest, financial, and team outcome metrics, identify opportunities, and take action to improve results and guest experience.
• Demonstrate inclusivity by valuing diverse perspectives and creating respectful, equitable experiences.
• Plan and execute daily and weekly workloads to support department and store sales goals, guest engagement, and business priorities.
• Plan merchandising sets and execute changes to planograms, sales plans, events, promotions, and visual presentations.
• Develop, coach, and lead a team of knowledgeable and passionate consultants, with guidance from the direct leader.
• Assign daily tasks based on workload and guest traffic patterns, aligning work with weekly and monthly priorities.
• Encourage team members to use department tools such as fitting rooms, testers, and displays to provide personalized recommendations.
• Partner with third-party vendors, as directed, to maintain brand standards, merchandising, and stocked areas.
• Ensure merchandise is organized, signed correctly, and presented to support seasonal trends.
• Support backroom processes, organization, layout, and sales-floor replenishment to keep products available.
• Participate in team hiring and onboarding.
• Ensure fitting rooms are welcoming, clean, and safe when applicable to assigned areas.
• Support the direct leader in setting clear goals and expectations and holding team members accountable.
• Promote ethical conduct, safety, and compliance; model safe behavior, identify and correct hazards, assist with incident response, and report or investigate injuries promptly and accurately.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• Follow safe and secure training and processes when serving as a key carrier.
• Occasionally assume store-level Leader on Duty responsibilities based on store needs.
• Address store emergency and compliance needs.
• Provide guest-service support such as backup cashiering, Order Pickup, and Drive Up while maintaining compliance, including adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Additional financial, education, and well-being benefits may be available to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED