Specialty Sales Team Leader

Target•San Diego, CA
•$25 - $43•Onsite

About The Position

The Specialty Sales Team Leader leads specialized sales teams across areas such as Apparel and Accessories, Home, Baby, Core Beauty, and Electronics. The role focuses on delivering a guest-first experience through strong operations, compelling visual merchandising, and maintaining product availability and ease of shopping. The leader develops team members and supports department sales goals, guest engagement, inventory management, merchandising, and store safety and compliance. This is a full-time role, although weekly hours are not guaranteed to be 40 and may fluctuate based on business needs. Work schedules vary and may include nights, weekends, holidays, closing shifts, and peak shopping times. The role is physically active and requires remaining mobile during a shift, accessing all areas of the building, climbing ladders, and handling merchandise. Employees may work in varying temperatures, humidity, and other elements when performing duties such as Drive-Up or carryout.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years old.
  • Ability to lead and hold others accountable.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Welcoming and helpful attitude toward guests and team members.
  • Effective communication skills.
  • Ability to stay focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to accurately handle cash register operations as needed.
  • Ability to climb ladders as needed.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 15 pounds and occasionally up to 44 pounds without additional assistance.
  • Flexible schedule and reliable, prompt attendance; schedule may include nights, weekends, holidays, closing shifts, and peak shopping times.
  • Ability to work in varying temperatures, humidity, and other elements when performing certain duties, including Drive-Up and carryout.
  • Ability to remain mobile for the duration of a scheduled shift.
  • Previous retail experience is preferred but not required.

Nice To Haves

  • Previous retail experience.

Responsibilities

  • Deliver guest experience commitments and promote an Easy, Inspiring, and Friendly guest experience.
  • Ensure team members understand, are trained in, and consistently deliver Target guest experience commitments and operational expectations.
  • Observe team member performance, provide feedback, recognize positive guest interactions, and hold team members accountable.
  • Review guest, financial, and team outcome metrics; identify opportunities; take action; align the team on execution; and drive results.
  • Model, train, and coach team members on the GUEST service model and a guest-first service culture.
  • Promote inclusivity by valuing diverse perspectives and creating authentic, respectful, and equitable experiences.
  • Plan and execute daily and weekly workload to support department and store sales goals, guest engagement, merchandising sets, planograms, sales plans, events, and promotions.
  • Lead onboarding, learning, coaching, and development efforts to close skill gaps and build team capability.
  • Assign daily tasks based on planned workload and guest traffic while aligning with business priorities set by the direct leader.
  • Encourage effective use of department tools and displays, such as fitting rooms and testers, to provide personalized recommendations to guests.
  • Partner with third-party vendors, with direct leader guidance, to uphold brand standards and maintain merchandising and area presentation.
  • Support changes to merchandise sets and visual presentations for assigned categories; keep product organized, correctly signed, and merchandised to reflect seasonal trends.
  • Support the direct leader with backroom processes, organization, layout, and replenishment to keep products available for guests.
  • Participate in hiring and onboarding team members.
  • Ensure fitting rooms are welcoming, clean, and safe when applicable to assigned areas.
  • Support the direct leader in setting clear goals and expectations and holding team members accountable.
  • Model ethical conduct, safety, and compliance, and hold the team accountable to those standards.
  • Model safe behaviors, identify and correct hazards, support incident response, and report and investigate injuries accurately and promptly.
  • Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
  • Follow safe and secure training and processes when serving as a key carrier, if applicable.
  • Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
  • Address store emergencies and compliance needs.
  • Support guest services such as backup cashiering, order pickup, and Drive-Up while maintaining applicable compliance requirements, including adult beverage laws.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits may also be available, subject to eligibility.
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