Specialty Sales Team Leader - Southern Pines, NC

Target•Southern Pines, NC
•$20 - $34•Onsite

About The Position

The Specialty Sales Team Leader leads specialized sales teams across areas such as Apparel and Accessories, Home, Baby, Core Beauty, and Electronics. The role focuses on delivering an inspiring, friendly, and easy guest experience while supporting strong store operations, product availability, and compelling visual merchandising. The leader plans and assigns workload, supports sales goals, develops team members, and helps maintain organized and well-stocked sales floors and backrooms. The position may also assume store-level leader-on-duty responsibilities during assigned shifts and support guest services as needed. This is a full-time role with variable hours based on business needs; it does not guarantee 40 hours each week. Work schedules may include nights, weekends, holidays, closing shifts, and other peak shopping times. The role involves an active, physically demanding work environment, including mobility throughout a shift, climbing ladders, handling merchandise, and possible exposure to varying temperatures and humidity.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years old.
  • Ability to lead and hold others accountable.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Welcoming and helpful attitude toward guests and team members.
  • Effective communication skills.
  • Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to accurately handle cash register operations as needed.
  • Ability to climb ladders as needed.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequent lifting or moving of up to 15 pounds and occasional lifting or moving of up to 44 pounds without assistance.
  • Flexible work schedule, including nights, weekends, and holidays, and reliable, prompt attendance.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up or carryout.
  • Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Nice To Haves

  • Previous retail experience is preferred but not required.

Responsibilities

  • Deliver guest experience commitments and model a service culture that prioritizes a friendly, easy, and inspiring experience.
  • Ensure team members understand, are trained in, and consistently deliver Target’s guest experience commitments and operational practices.
  • Observe team member performance, provide feedback, recognize strong performance, and hold team members accountable.
  • Review guest, financial, and team outcome metrics, identify opportunities, take action, and align the team on behaviors and execution that improve results.
  • Promote inclusivity by valuing diverse perspectives and creating respectful and equitable experiences.
  • Plan and execute daily and weekly workload to support department and store sales goals, guest engagement, merchandising sets, sales plans, events, and promotions.
  • Lead onboarding and learning practices, identify skill gaps, and develop team members through coaching and team interactions.
  • With direct leader guidance, develop, coach, and lead knowledgeable and passionate consultants.
  • Assign daily tasks based on planned workload and guest traffic while aligning with business priorities.
  • Encourage use of department tools, such as fitting rooms, testers, and displays, to provide guests with personalized recommendations.
  • Partner with third-party vendors, with direct leader guidance, to maintain brand standards, merchandising, and fully stocked areas.
  • Support changes to merchandise sets and visual presentations for assigned categories.
  • Ensure products are organized, correctly signed, and merchandised to support seasonal trends.
  • Support backroom organization, layout, and replenishment of the sales floor to keep products available for guests.
  • Participate in hiring and onboarding.
  • Ensure fitting rooms are welcoming, clean, and safe when applicable to assigned areas.
  • Support the direct leader in setting clear goals and expectations and holding team members accountable.
  • Model ethical conduct, safety, and compliance, and hold the team accountable to these standards.
  • Promote safe behaviors, identify and correct hazards, support incident response, and report and investigate injuries accurately and promptly.
  • Model physical security processes and support storewide merchandise protection strategies, including ordering, storage, and application as directed.
  • Follow safe and secure training and processes when serving as a key carrier, if applicable.
  • Occasionally assume store-level leader-on-duty responsibilities during assigned shifts based on store needs.
  • Address store emergency and compliance needs.
  • Support guest services such as backup cashiering, order pickup, and Drive Up while maintaining applicable compliance, including adult beverage laws.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
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