About The Position

The Store Manager leads the store team and operations, with a focus on developing associates, delivering a strong guest experience, and achieving sales and profitability goals. The role supports a people-first, team-focused culture and empowers the store leader to make decisions that enhance the guest experience. The manager recruits, coaches, evaluates, and retains associates and leaders; builds teamwork and engagement; and guides store sales, operations, merchandising, inventory, and brand standards. The position requires working varying hours and schedules, including mid shifts, nights, weekends, and holidays, as well as the physical ability to perform essential job functions with or without reasonable accommodations.

Requirements

  • High school diploma or equivalent required.
  • At least 2 years of management experience preferred; 2–3 years is the stated preferred range.
  • Effective interpersonal and communication skills.
  • Strong problem-solving skills.
  • Team-building skills.
  • Ability to coach, train, and engage associates with varying levels of experience.
  • Ability to build rapport and trust and communicate clearly to support growth and job performance.
  • Ability to interpret and apply company procedures and policies.
  • Proficiency with Zebra PDA, POS systems, Microsoft Office programs, and payroll/scheduling software.
  • Ability to work independently and within a team environment.
  • Ability to establish goals, guide employee performance, and hold self and others accountable to high-performance standards and results.
  • Ability to work varying hours and schedules, including mid shifts, nights, weekends, and holidays.
  • Reliable transportation.
  • Adequate vision, speech, hearing, and physical ability to perform essential job functions, with or without reasonable accommodations.
  • Ability to lift, push, pull, and carry at least 20 pounds.
  • Full-body rotation and mobility, including bending, stooping, twisting, and reaching.

Nice To Haves

  • College degree preferred.

Responsibilities

  • Develop, coach, evaluate, and retain management and associate talent.
  • Create sustainable talent strategies that support team and company growth.
  • Recruit, select, and manage a diverse range of associates and leaders.
  • Invest in continuous training and development for self and others.
  • Inspire and motivate the team through clear, concise feedback and coaching.
  • Create teamwork, collaboration, and engagement among associates.
  • Drive total store sales and understand how the store team affects profitability.
  • Build and lead a guest-centric culture across the store.
  • Use guest survey reporting tools to identify and drive improvements in guest experience.
  • Champion credit and loyalty programs and ensure the team informs guests about their benefits and offerings.
  • Guide operational accuracy, processes, and workload efficiency.
  • Execute store merchandising direction and standards, product flow, inventory flexing, and signage.
  • Perform other duties as assigned.
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