Specialty Sales Representative- Immunology - Portland, ME

GRIFOLS, S.A.

22h•Onsite

About The Position

Grifols is seeking an Immunology/Neurology Specialty Sales Representative to drive sales performance and engage accounts and customers across a territory that includes Maine, New Hampshire, Vermont, Northeast Massachusetts, and part of Connecticut. The company prefers the candidate to live in southern New Hampshire. The role focuses on immunology and neurology customers, including neurologists, immunologists, allergists, and specialty pharmacy companies, using a multichannel, hybrid, and omnichannel approach to customer engagement. The representative will use digital resources and technology for call planning and targeting, field communications and reporting, sales data analysis, and insight generation, while collaborating with Marketing, Value Access, Operations, Analytics, CL&D, and Medical Affairs. The representative will promote Grifols’ immunoglobulin product portfolio and provide relevant, label-aligned product and clinical information. The role requires strong disease-state and treatment knowledge, account-based selling, territory planning, customer and stakeholder relationship management, and the ability to analyze market and account data to develop sales strategies. The representative will work with internal partners and external customers to support customer needs and business priorities, while complying with applicable training and guidance. The position involves operating a company-provided vehicle to visit sites within the territory, occasional overnight travel, and potentially evening or weekend work. The work may include prolonged sitting, frequent walking and hand movements, occasional neck bending and twisting, and lifting or carrying up to 35 pounds.

Requirements

Bachelor of Science or Bachelor of Arts degree.
Four years of pharmaceutical or biological sales experience.
Self-starter able to organize time amid unexpected day-to-day selling circumstances.
Excellent written and verbal communication skills.
Demonstrated proficiency in Microsoft Word, Excel, and PowerPoint, including the ability to deliver market-analysis presentations.
Ability to use a laptop daily for planning, call activity, and other territory needs.
Ability to travel overnight occasionally.
Ability to work evenings or weekends when required.
Ability to sit for long periods, walk frequently, make frequent hand movements, and occasionally bend and twist the neck.
Ability to lift and carry light to moderate objects up to 35 pounds.
Ability to communicate complex information, understand spoken information, interact with others, and convey sensitive information to diverse groups.
Ability to apply abstract principles to complex conceptual issues, manage complex tasks amid changing conditions, and plan assignments to meet objectives.
Daily operation of a company-provided vehicle to visit sites within the assigned territory.

Nice To Haves

Healthcare, life science, business, or marketing degree.
Residence in southern New Hampshire.
Experience with CRM evolution or expansion, remote engagement, customer targeting and engagement, analytical data, and digital platforms such as Power BI, Salesforce, and Concur.
Ability to improve use of existing tools such as Excel and Word and adopt enhancements to develop innovative, automated solutions.
Directly related experience, education, or competencies may be considered as an alternative to stated degree and experience requirements; examples include eight years of experience in place of a bachelor’s degree plus four years, an associate degree plus six years of experience, or a master’s degree plus two years of experience.

Responsibilities

Represent Grifols’ immunoglobulin product portfolio and demonstrate advanced knowledge of products, disease states, and treatment approaches.
Provide branded product and clinical insights aligned with product labeling to relevant customers.
Lead in-depth discussions about products, disease states, and treatment approaches; stay current on competitive products, treatment practices, and guidelines.
Engage customers with varying levels of expertise, including institutions, centers of excellence, patient advocacy groups, specialty pharmacies, and other participants in the customer journey.
Communicate relevant clinical messages to decision-makers and influencers, including physicians, office decision-makers, clinical pharmacists, therapeutic departments, specialty pharmacy partners, and infusion-suite nurses.
Use account-based selling, group presentations, and customer segmentation to build relationships with institutions and customers.
Partner with Marketing, Ig Nurse Educators, Medical Science Liaisons, Value Access, and other internal colleagues; promote the product portfolio to physicians, allergists, neurologists, pharmacists, and nurses.
Map key opinion leaders and maintain appropriate relationships with Grifols Medical Liaisons.
Assess market fluctuations, plasma economics, biologics distribution, customer and channel dynamics, and local and national demand trends.
Build relationships with distributors aligned with Managed Markets and understand physician management companies.
Use customer needs, segmentation, behavioral, purchasing, and market data to plan territories, identify opportunities and threats, and adjust business strategies and tactics.
Represent customer needs in the forecast process, align territory tactics with national strategy, and remain aware of managed-care coverage across the territory.
Understand and navigate account contract information in Salesforce.
Establish credibility and trust with targeted customers and act as a strategic partner and trusted advisor, following through to support customer satisfaction.
Coordinate with internal and external stakeholders to align with national brand strategy and support account priorities and pull-through.
Collaborate across therapeutic areas to understand local market needs and support formulary additions and customer-centric solutions.
Manage resources such as MSLs, IG Nurse Educators, and reimbursement specialists to meet customer needs and support pull-through.
Gather and share customer insights with Marketing teams; communicate customer revisions and contract change requests to colleagues and sales leadership.
Communicate and understand the financial and clinical impact of share of cost for regional or local systems, institutions, and accounts.
Complete appropriate training and comply with applicable guidance.
Use digital platforms and technology for customer engagement, call planning, targeting, communications, reporting, sales data analysis, and insight generation.
Operate a company-provided vehicle to travel to sites within the assigned territory.