About The Position

Amgen is hiring a Specialty Representative or Senior Specialty Representative to serve as the primary customer contact in the Ann Arbor territory, which covers Ann Arbor, Belleville, Ypsilanti, and Allen Park, Michigan. The representative provides medical professionals with clinical knowledge of Amgen products and helps customers navigate the payer environment. The position implements marketing strategy and promotes Amgen products as directed by the District Manager. The role is available at either representative level, with the level and title selected based on the candidate’s qualifications and experience. Relocation is not offered.

Requirements

  • Specialty Representative: Bachelor’s degree, or an associate degree and 4 years of sales experience, or high school diploma/GED and 6 years of sales experience.
  • Senior Specialty Representative: Bachelor’s degree and 3 years of sales and/or non-sales clinical experience in a healthcare or scientific field; or associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.
  • Advanced influencing and relationship-building skills focused on sales outcomes.
  • Adaptability in sales planning and organizing, leveraging business, industry, and technical knowledge, communicating with impact, driving results, and cultivating internal and external relationships.

Nice To Haves

  • Sales, marketing, and/or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device, or medical supply industries.
  • For Specialty Representative: some experience, pre-graduate sales training, and/or a proven track record of successful leadership under pressure.
  • For Senior Specialty Representative: 3 or more years of experience.
  • Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases, including the associated diseases and treatments.
  • Local market knowledge.
  • Bachelor’s degree in Life Sciences or Business Administration.

Responsibilities

  • Provide current, comprehensive knowledge of Amgen products and communicate their clinical benefits to medical professionals to support appropriate product utilization.
  • Drive territory sales by delivering branded sales messages, conducting planned programs, scheduling and following up on medical education programs, and meeting or exceeding sales targets through in-person and virtual engagement.
  • Develop and manage customer accounts, tailoring discussions to customer needs, ensuring product access, resolving or triaging reimbursement issues, and maintaining product contracts.
  • Provide feedback on marketing strategy, analyze sales activity effectiveness and territory performance, and develop territory plans with the District Manager.
  • Partner with colleagues to share best practices and support professional learning and growth.
  • Maintain enthusiasm for Amgen products throughout the sales cycle, build the brand, and keep patient service central to the work.
  • Uphold Amgen’s values, including being science-based and ethical, creating value, ensuring quality, building trust and respect, working in teams, communicating, collaborating, and being accountable.

Benefits

  • Health and welfare plans for staff and eligible dependents.
  • Retirement and Savings Plan with company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans.
  • Flexible work models, including remote and hybrid arrangements where possible.
  • Career development opportunities.
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