About The Position

Amgen is seeking a Specialty Representative or Senior Specialty Representative to serve as the primary customer contact for a territory covering Detroit, Troy, Royal Oak, and Birmingham, Michigan. The role implements marketing strategy and promotes Amgen products as directed by the District Manager. It provides clinical product knowledge to medical professionals and helps customers navigate the payer environment. Relocation is not offered. The position level and title will depend on the candidate’s qualifications and experience for the geography.

Requirements

  • Specialty Representative: Bachelor’s degree; or an associate degree and 4 years of sales experience; or a high school diploma/GED and 6 years of sales experience.
  • Senior Specialty Representative: Bachelor’s degree and 3 years of sales experience and/or non-sales clinical experience in a healthcare or scientific field; or an associate degree and 6 years of such experience; or a high school diploma/GED and 8 years of such experience.
  • Motivation and ability to perform as a sales professional and serve patients.
  • The role requires customer engagement and sales activity in the territory; relocation is not offered.

Nice To Haves

  • Sales, marketing, or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device, or medical supply industries.
  • For Specialty Representative: some experience, pre-graduate sales training, or a proven track record of successful leadership under pressure.
  • For Senior Specialty Representative: 3 or more years of experience preferred.
  • Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases, including related diseases and treatments.
  • Advanced influencing and relationship-building skills focused on sales outcomes.
  • Local market knowledge.
  • Bachelor’s degree in Life Sciences or Business Administration.
  • Adaptability in sales planning and organizing, leveraging business, industry, and technical knowledge, communicating with impact, driving results, and cultivating internal and external relationships.

Responsibilities

  • Provide current, comprehensive knowledge of Amgen products and communicate their clinical benefits to medical professionals to support appropriate product utilization.
  • Drive territory sales by delivering branded sales messages, conducting planned programs, arranging and following up on medical education programs, and meeting or exceeding sales targets through in-person and virtual engagement.
  • Develop and manage customer accounts, tailoring interactions to customer needs, supporting product access, resolving or triaging reimbursement issues, and maintaining product contracts.
  • Provide feedback on marketing strategy, analyze sales activity and territory performance, and develop territory plans with the District Manager.
  • Collaborate with colleagues to share best practices and support professional learning and growth.
  • Maintain enthusiasm for Amgen products throughout the sales cycle, build the brand, and keep the company’s patient-serving mission in focus.
  • Uphold Amgen’s stated values, including being science-based and ethical, creating value, ensuring quality, and collaborating and communicating accountably.

Benefits

  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans.
  • Flexible work models, including remote and hybrid arrangements where possible.
  • Career development opportunities.
  • Work/life balance programs.
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