About The Position

Amgen is seeking a Specialty Representative or Senior Specialty Representative in Bone Health to serve as the primary customer contact and implement marketing strategy while promoting Amgen products under the direction of the District Manager. The representative provides medical professionals with clinical product knowledge and helps them navigate the payer environment. The territory covers Saginaw, Midland, and Muskegon, Michigan. Relocation is not offered. The role includes promoting appropriate product utilization, achieving territory sales targets through in-person and virtual customer engagement, managing accounts and reimbursement issues, and developing territory plans with the District Manager. The position level and title will be selected based on the candidate’s qualifications and experience for the geography. Amgen describes its culture as collaborative, innovative, and science-based, and emphasizes patient service, ethical conduct, quality, teamwork, communication, and accountability. The company offers base salary, a Total Rewards Plan subject to eligibility, and opportunities for professional and personal growth.

Requirements

  • Specialty Representative: Bachelor’s degree; or associate degree and 4 years of sales experience; or high school diploma/GED and 6 years of sales experience.
  • Senior Specialty Representative: Bachelor’s degree and 3 years of sales experience and/or non-sales clinical experience in a healthcare or scientific field; or associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.
  • Advanced influencing and relationship-building skills focused on sales outcomes.
  • Adaptability in the core competencies of sales planning and organizing, leveraging business/industry/technical knowledge, communicating with impact, driving results, and cultivating internal and external relationships.

Nice To Haves

  • Sales, marketing, and/or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device, or medical supply industries.
  • For Specialty Representative: some experience, pre-graduate sales training, and/or a proven track record of successful leadership under pressure.
  • For Senior Specialty Representative: 3 or more years of experience.
  • Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases, including related diseases and treatments.
  • Local market knowledge.
  • Bachelor’s degree in Life Sciences or Business Administration.

Responsibilities

  • Provide current and comprehensive knowledge of Amgen products and communicate their clinical benefits to medical professionals to drive appropriate utilization.
  • Deliver branded sales messages, conduct planned programs, schedule and follow up on medical educational programs, and achieve or exceed sales targets through in-person and virtual engagement.
  • Develop and manage customer accounts, tailor discussions to customer needs, ensure product access, resolve or triage reimbursement issues, and maintain product contracts.
  • Provide feedback on marketing strategy, analyze the effectiveness of sales activities and territory performance, and develop territory plans with the District Manager.
  • Partner with colleagues to share best practices and support ongoing learning and development.
  • Maintain enthusiasm for Amgen products throughout the sales cycle while building the brand and keeping patient service central.
  • Uphold Amgen’s values, including science-based decision-making, ethical conduct, quality, teamwork, collaboration, communication, and accountability.

Benefits

  • Health and welfare plans for staff and eligible dependents
  • Retirement and Savings Plan with company contributions
  • Group medical, dental, and vision coverage
  • Life and disability insurance
  • Flexible spending accounts
  • Discretionary annual bonus program, or a sales-based incentive plan for field sales representatives
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models, including remote and hybrid arrangements where possible
  • Career development opportunities
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