About The Position

The Senior Specialty Representative is the primary customer contact for the assigned territory covering Midland, Alpena, Traverse City, and Muskegon. The role provides clinical knowledge of Amgen products to medical professionals, communicates product benefits, and helps customers navigate the payer environment. The representative implements marketing strategy and promotes Amgen products as directed by the District Manager, with a focus on serving patients and achieving territory sales goals. Relocation is not offered.

Requirements

  • Bachelor’s degree and 3 years of sales experience and/or clinical experience in a healthcare or scientific field that is not sales related; or associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.

Nice To Haves

  • More than 3 years of sales, marketing, and/or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device, or medical supply industries.
  • Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases, including knowledge of related diseases and treatments.
  • Advanced influencing and relationship-building skills focused on sales outcomes.
  • Local market knowledge.
  • Bachelor’s degree in Life Sciences or Business Administration.
  • Adaptability in sales planning and organizing, leveraging business, industry, and technical knowledge, communicating with impact, driving for results, and cultivating internal and external relationships.

Responsibilities

  • Provide current and comprehensive knowledge of Amgen products and communicate their clinical benefits to medical professionals to support appropriate utilization.
  • Achieve territory sales goals by delivering branded sales messages, conducting planned programs, scheduling and following up on medical educational programs, and meeting or exceeding sales targets through in-person and virtual engagement.
  • Develop relationships and manage accounts by tailoring customer discussions to their needs, ensuring product access, resolving or triaging reimbursement issues, and maintaining product contracts.
  • Provide feedback on marketing strategy, analyze sales activity effectiveness and territory performance, and develop territory plans with the District Manager.
  • Partner with colleagues to share best practices and support ongoing learning and growth.
  • Maintain enthusiasm for Amgen products throughout the sales cycle, build the company’s brand, and keep patient service central to the role.
  • Uphold Amgen’s stated values, including science-based decision-making, ethical conduct, quality, teamwork, accountability, and respect.

Benefits

  • Retirement and Savings Plan with company contributions
  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Flexible spending accounts
  • Discretionary annual bonus program or sales-based incentive plan for field sales representatives
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models, including remote and hybrid arrangements where possible
  • Career development opportunities
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