About The Position

The Senior Specialty Representative is the primary customer contact for Amgen in the assigned territory, which covers Midland, Alpena, Traverse City, and Muskegon. The role implements marketing strategy and promotes Amgen products as directed by the District Manager. It provides medical professionals with current clinical product knowledge and helps them navigate the complex payer environment, supporting appropriate product utilization and patient access. The position includes in-person and virtual customer engagement, territory sales planning, account management, and collaboration with colleagues. Relocation is not offered.

Requirements

  • Bachelor’s degree and 3 years of sales experience and/or non-sales clinical experience in a healthcare or scientific field; or associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.

Nice To Haves

  • More than 3 years of sales, marketing, and/or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare, medical device, or medical supply industries.
  • Product or hospital sales experience in one or more of the listed specialties, including bone health, and knowledge of the diseases and treatments involved.
  • Advanced influencing and relationship-building skills focused on sales outcomes.
  • Local market knowledge.
  • Bachelor’s degree in Life Sciences or Business Administration.
  • Adaptability in sales planning and organizing, leveraging business, industry, and technical knowledge, communicating with impact, driving results, and cultivating internal and external relationships.

Responsibilities

  • Provide current, comprehensive knowledge of Amgen products and communicate their clinical benefits to medical professionals to drive appropriate utilization.
  • Lead territory sales efforts by delivering branded sales messages, conducting planned programs, scheduling and following up on medical education programs, and meeting or exceeding sales targets through in-person and virtual engagement.
  • Develop and manage customer accounts by tailoring discussions to customer needs, ensuring product access, resolving or triaging reimbursement issues, and maintaining product contracts.
  • Provide feedback on marketing strategy, analyze the effectiveness of sales activities and territory performance, and develop territory plans with the District Manager.
  • Share best practices and collaborate with colleagues to learn and grow.
  • Build and sustain enthusiasm for Amgen products throughout the sales cycle while strengthening the brand and keeping the patient mission in focus.
  • Uphold Amgen's stated values, including being science-based and ethical, creating value, ensuring quality, competing to win, and collaborating and communicating accountably.

Benefits

  • Retirement and Savings Plan with company contributions
  • Group medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Disability insurance
  • Flexible spending accounts
  • Discretionary annual bonus program or sales-based incentive plan for field sales representatives
  • Stock-based long-term incentives
  • Time-off plans
  • Flexible work models, including remote and hybrid arrangements where possible
  • Career development opportunities
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