Specialty Representative/Senior Specialty Representative -Primary Care - Southfield, MI

Amgen • Southfield, MI

8d

About The Position

Amgen is seeking a Specialty Representative or Senior Specialty Representative to serve as the primary customer contact and implement marketing strategy for Amgen products, as guided by the District Manager. The role connects with medical professionals by providing clinical product knowledge and helping them navigate the payer environment. The territory covers Detroit, Troy, Royal Oak, and Birmingham, Michigan. Relocation is not offered.

The representative promotes appropriate use of Amgen products, develops and manages customer relationships and accounts, and contributes to territory planning and sales performance. The role involves in-person and virtual customer engagement, educational programs, analysis of sales effectiveness, and collaboration with colleagues. The level and title will be selected based on the candidate’s qualifications and experience for the geography.

Requirements

• Specialty Representative: Bachelor’s degree; or associate degree and 4 years of sales experience; or high school diploma/GED and 6 years of sales experience.
• Senior Specialty Representative: Bachelor’s degree and 3 years of sales experience and/or clinical experience in a healthcare or scientific field that is not sales-related; or associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.
• Preferred qualifications include sales, marketing, and/or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare, medical device, or medical supply industries.
• Preferred for Specialty Representative: some experience and/or pre-graduate sales training and/or a proven track record of successful leadership under pressure.
• Preferred for Senior Specialty Representative: 3 or more years of experience.
• Preferred product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases, including related diseases and treatments.
• Advanced influencing and relationship-building skills focused on sales outcomes.
• Local market knowledge.
• Bachelor’s degree in Life Sciences or Business Administration is preferred.
• Adaptability in sales planning and organizing; leveraging business, industry, and technical knowledge; communicating with impact; driving for results; and cultivating internal and external relationships.

Nice To Haves

• Sales, marketing, and/or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare, medical device, or medical supply industries.
• For Specialty Representative: some experience and/or pre-graduate sales training and/or a proven track record of successful leadership under pressure.
• For Senior Specialty Representative: 3 or more years of experience.
• Product or hospital sales experience in the listed therapeutic areas and familiarity with the diseases and treatments involved.
• Advanced influencing and relationship-building skills focused on sales outcomes.
• Local market knowledge.
• Bachelor’s degree in Life Sciences or Business Administration.

Responsibilities

• Provide current and comprehensive knowledge of Amgen products and communicate their clinical benefits to medical professionals to drive appropriate utilization.
• Achieve territory sales goals by delivering branded sales messages, conducting planned programs, scheduling and following up on medical educational programs, and meeting or exceeding sales targets through in-person and virtual engagement.
• Develop relationships and service and manage accounts by tailoring discussions to customer needs, ensuring product access, resolving or triaging reimbursement issues, and maintaining product contracts.
• Provide feedback on marketing strategy, analyze the business effectiveness of sales activities and territory performance, and develop territory plans with the District Manager.
• Partner with colleagues to share best practices and support continued learning and growth.
• Maintain enthusiasm for Amgen products throughout the sales cycle, build the Amgen brand, and keep patient service in focus.
• Uphold Amgen’s values: be science-based; compete intensely and win; create value for patients, staff, and stockholders; be ethical; trust and respect each other; ensure quality; work in teams; and collaborate, communicate, and be accountable.

Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions.
• Group medical, dental, and vision coverage.
• Life and disability insurance.
• Flexible spending accounts.
• Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans.
• Flexible work models, including remote and hybrid arrangements where possible.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level