About The Position

Amgen is seeking a Specialty Representative or Senior Specialty Representative to serve as a primary customer contact and implement marketing strategy while promoting Amgen products as directed by the District Manager. The role connects with medical professionals by providing clinical product knowledge and helping customers navigate the payer environment. The territory covers Detroit, Warren, Saint Clair Shores, and Grosse Pointe, Michigan. Relocation is not offered. The role is focused on delivering Amgen’s commitment to patients through customer relationships, appropriate product utilization, territory sales, and collaboration. The level and title will be selected based on the candidate’s qualifications and experience for the geography.

Requirements

  • Specialty Representative basic qualification: Bachelor’s degree, or an associate degree and 4 years of sales experience, or high school diploma/GED and 6 years of sales experience.
  • Senior Specialty Representative basic qualification: Bachelor’s degree and 3 years of sales experience and/or non-sales clinical experience in a healthcare or scientific field; or an associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.
  • Motivation to serve patients and the ability to perform as a sales professional.
  • Adaptability in the core competencies of sales planning and organizing, leveraging business, industry, and technical knowledge, communicating with impact, driving for results, and cultivating internal and external relationships.

Nice To Haves

  • Sales, marketing, or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device, or medical supply industries.
  • For Specialty Representative candidates, some experience, pre-graduate sales training, or a proven track record of successful leadership under pressure.
  • For Senior Specialty Representative candidates, 3 or more years of experience.
  • Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases and related treatments.
  • Advanced influencing and relationship-building skills focused on sales outcomes.
  • Local market knowledge.
  • Bachelor’s degree in Life Sciences or Business Administration.

Responsibilities

  • Provide current, comprehensive knowledge of Amgen products and communicate their clinical benefits to medical professionals to drive appropriate utilization.
  • Achieve territory sales by delivering branded sales messages, conducting planned programs, scheduling and following up on medical educational programs, and meeting or exceeding sales targets through in-person and virtual engagement.
  • Develop and manage customer accounts by tailoring discussions to customer needs, ensuring product access, resolving or triaging reimbursement issues, and maintaining product contracts.
  • Provide feedback on marketing strategy, analyze the effectiveness of sales activities and territory performance, and develop territory plans with the District Manager.
  • Share best practices and collaborate with colleagues to learn and grow.
  • Demonstrate passion for Amgen products throughout the sales cycle while building the brand and maintaining focus on serving patients.
  • Uphold Amgen’s stated values: be science-based; compete intensely and win; create value for patients, staff, and stockholders; be ethical; trust and respect each other; ensure quality; work in teams; and collaborate, communicate, and be accountable.

Benefits

  • Comprehensive employee benefits package, including medical, dental, and vision coverage, life and disability insurance, and flexible spending accounts.
  • Retirement and Savings Plan with company contributions.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans.
  • Flexible work models, including remote and hybrid arrangements where possible.
  • Career development opportunities.
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