Specialty Representative, Gastroenterology - Brooklyn, NY

AbbVie•New York, NY
•$78,500 - $192,500•Onsite

About The Position

This field-based role covers Brooklyn, Queens, and Staten Island, New York. Candidates should live within a reasonable distance of the primary city. The hiring level will be commensurate with experience. The representative executes brand strategy and tactics in the field, manages territory and targeted accounts, builds customer relationships, and addresses customer needs to maximize short- and long-term sales performance. The role centers efforts on patients and requires compliance with AbbVie’s business code of conduct, policies, and applicable laws and regulations. The representative is responsible for achieving sales and brand objectives through customer-focused selling, territory planning, and market insight. They build and maintain relationships with specialty health care providers and collaborate with internal field, sales, marketing, training, and brand stakeholders. The position requires in-depth scientific, therapeutic, product, and competitive knowledge, sound business judgment, and effectiveness in a matrix environment. It involves travel approximately 25% of the time and driving a personal or company vehicle.

Requirements

  • Bachelor’s degree in health, sciences, pharmacy, or a business-related field preferred; relevant equivalent industry experience is required.
  • In lieu of a bachelor’s degree, at least five years of relevant industry experience is required; a high school diploma or GED is required, and three or more years in the pharmaceutical, health, or science industry is preferred.
  • Demonstrated success in sales and strong presentation skills; ability to identify customer styles and adapt the selling approach.
  • Ability to develop innovative solutions to business challenges, contribute ideas to the broader organization, and anticipate and respond to change.
  • Ability to influence others and serve as a credible, respected role model and resource among peers.
  • Ability to build collaborative partnerships with district colleagues and matrix teams, lead by example, and support peer coaching in changing and challenging environments.
  • Documented success in leadership and support roles of increasing responsibility at district, regional, or organizational levels; ability to use findings to develop sales strategies.
  • In-depth scientific, therapeutic, product, and competitive knowledge, with the ability to serve as an expert resource to relevant stakeholders.
  • Strong business acumen, proficient use of business tools, strategic and critical thinking skills, and effectiveness in a matrix environment.
  • Satisfy applicable health care industry representative credentialing requirements and remain in good standing or eligible to obtain the required credentials; requirements may include background checks, drug screens, proof of immunization or vaccination, fingerprinting, and specific licenses.
  • Valid driver’s license; ability to pass a pre-employment drug screening test and meet safe driving requirements.

Nice To Haves

  • Proven sales performance in the relevant therapeutic area.
  • Commercial pharmaceutical industry experience, such as physician- or account-based selling, training, managed health care, or marketing.
  • English proficiency, verbally and in writing, for positions in non-English-speaking countries.

Responsibilities

  • Meet or exceed sales performance, brand KPI, financial, and marketing objectives.
  • Develop pre-call plans using SMART objectives, evaluate calls afterward, handle objections and concerns, and establish clear calls to action to improve sales performance.
  • Proactively address customer needs, expectations, and challenges to build trusted relationships and achieve mutually beneficial agreements.
  • Develop and execute call plans that meet call metrics and optimize coverage and frequency for key customers.
  • Build knowledge of customer needs, territory conditions, competitors, market segments, accounts, diseases, products, clinical information, and sales approaches; share market intelligence with the in-field team, brand team, and sales manager.
  • Communicate AbbVie’s value proposition to assigned health care providers and identify, develop, and maintain disease-state experts, speakers, and advocates.
  • Operate in accordance with AbbVie’s business code of conduct, policies, and applicable laws and regulations.
  • Satisfy applicable health care industry representative credentialing requirements for access to facilities and organizations in the assigned territory.
  • Drive a personal or company vehicle or truck, or powered material-handling equipment, as required.

Benefits

  • Paid time off, including vacation, holidays, and sick leave.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k).
  • Eligibility to participate in short-term incentive programs.
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