Specialty Pharmacy Liaison

UCHealth • Denver, CO

3d • Onsite

About The Position

Supports Specialty Pharmacy in assigned UCHealth clinics by coordinating medication access through pharmacy benefit review, prior authorizations, and financial assistance support. Provides prescription management services throughout the prescription lifecycle and serves as a pharmacy point of contact in the clinic setting. The role is onsite at UCHealth Admin Lowry in Denver, Colorado, with a day shift schedule of 80 hours per two-week pay period.

The liaison supports patients with pharmacy benefits, financial assistance options, prescription coverage and billing questions, prescription status, and estimated therapy timelines. The role also advocates for the UCHealth Specialty Pharmacy Program and contributes to outpatient retail and specialty pharmacy program growth, patient retention, process improvement, quality, and patient safety.

The position requires critical thinking, decisive judgment, and the ability to work with minimal supervision in a fast-paced environment. UCHealth offers a comprehensive total rewards program, including recognition and performance-based pay programs, health and well-being resources, paid time away, retirement and savings plans, and education and career growth opportunities. Eligibility for some programs depends on scheduled work hours.

Requirements

• High school diploma or GED.
• Pharmacy Technician (PHAT) certification from the State Board of Pharmacy.
• Certification as a Pharmacy Technician (CPhT).
• At least 2 years of pharmacy technician experience.
• Ability to work with minimal supervision in a fast-paced environment, using critical thinking and decisive judgment.

Nice To Haves

• 3–5 years of experience.

Responsibilities

• Provide support in Specialty Clinics throughout all phases of the prescription lifecycle, including prescription management services, and serve as a pharmacy point of contact in the clinic setting.
• Oversee the financial assistance process and directly support patients in reviewing and processing financial aid applications.
• Advocate for the Pharmacy Program by communicating with patients and clinical staff about the benefits of using the UCHealth Specialty Pharmacy Program.
• Support outpatient retail pharmacy and specialty pharmacy program growth and patient retention through patient care and coordination.
• Explain pharmacy benefits and financial assistance options to patients, and answer questions about prescription coverage and billing.
• Communicate prescription status to patients and provide estimated timelines for receiving therapy.
• Participate in process improvement, quality, and patient safety initiatives.
• Provide feedback on processes and workflows to improve the overall patient experience.
• Use critical thinking and decisive judgment, work with minimal supervision, and take appropriate action in a fast-paced environment.

Benefits

• 3-Year Incentive Bonus, with the bonus accumulating annually each October and paid in October during the third year of employment.
• Annual merit pay increase based on performance and UCHealth's established evaluation process.
• Annual market reviews and base pay adjustments as needed to remain market competitive.
• Medical, dental, and vision coverage.
• 24/7 mental health and well-being support for employees and dependents.
• Discounted gym memberships and fitness resources.
• Free Care.com membership.
• Voluntary benefits, including accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
• Paid time off (PTO), paid family and medical leave (including Colorado FAMLI), and leaves of absence.
• Employer-provided basic life and accidental death and dismemberment coverage, with buy-up options.
• Employer-provided short-term and long-term disability coverage, with a buy-up option.
• 403(b) retirement plan with employer matching contribution.
• Additional 457(b) plan may be available.
• Flexible spending accounts for health care and dependent day care; health savings account available when enrolled in a high-deductible medical plan.
• Access to academic degrees and certificate programs.
• Up to 100% of tuition, books, and fees paid for by UCHealth for specific educational degrees.
• Other qualifying education programs may receive up to $10,000 per year prepaid by UCHealth or up to $5,250 per year in tuition reimbursement.
• Access to LinkedIn Learning and internal professional development opportunities.
• Free assistance navigating the Public Service Loan Forgiveness program and submitting federal student loans for forgiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED