Specialty Pharmacy Liaison/Tech
About The Position
CPS, part of the Optum family of businesses, is hiring a full-time, non-exempt Specialty Pharmacy Liaison to coordinate pharmacy services through a health system’s specialty and retail pharmacy. The liaison works directly with patients and serves as a connection between patients, providers, and the pharmacy, with a focus on improving prescription capture, providing follow-up counseling, and supporting effective communication. The role includes processing prior authorizations, assisting with financial aid, updating clinical data, and completing administrative tasks. The liaison collaborates with the CPS Patient Care Services team and works under the direct supervision of a pharmacist. The pharmacy is located within Holzer Health System at 100 Jackson Pike, Gallipolis, Ohio 45631. Hours are Monday through Friday, 8:30 a.m. to 5:30 p.m., with no weekends.
Requirements
- High school diploma or equivalent.
- Experience supporting clinical pharmacy programs and performing administrative tasks such as prior authorizations and data entry.
- Solid knowledge of medication regimens, age-specific dosing, and managed care practices.
- Proficiency with pharmacy systems, care management platforms, and Microsoft Office, including Outlook, Word, and Excel.
- Ability to interact professionally with patients and providers by phone, in person, or through telehealth.
- Driver’s license and access to reliable transportation.
Nice To Haves
- PTCB/CPhT.
- Active state Pharmacy Technician license in good standing.
- Recent work experience as a Pharmacy Technician, ideally in specialty or outpatient settings.
Responsibilities
- Coordinate pharmacy services through the health system’s specialty and retail pharmacy.
- Engage with patients and facilitate communication among patients, providers, and the pharmacy.
- Support prescription capture and provide follow-up counseling.
- Process prior authorizations.
- Assist patients with financial aid.
- Update clinical data and perform administrative tasks.
- Collaborate with the CPS Patient Care Services team.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs, subject to eligibility requirements.
- Equity stock purchase, subject to eligibility requirements.
- 401(k) contribution, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
