Medical Equipment Setup, CSR

Lincare•Traverse City, MI

About The Position

The Specialty Equipment Technician packages and ships CPAP and Bilevel devices in a warehouse setting. The employee uses company resources, policies, procedures, and appropriate technologies to provide excellent customer service and handle patient contact accurately and effectively. Work must comply with company standards and applicable local, state, regulatory, and payer requirements.

Requirements

  • High school diploma or GED equivalent.
  • Good interpersonal, verbal, and written communication skills.
  • Computer literacy, including Microsoft Office, and excellent documentation skills.
  • Ability to read and interpret instructions.
  • Ability to work independently or in a group setting.
  • Ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Responsibilities

  • Prepare and ship CPAP/Bilevel equipment.
  • Package equipment appropriately to prevent damage during transit.
  • Maintain a daily inventory of devices.
  • Communicate with management about pending orders and inventory status.
  • Keep the warehouse and storage area clean and organized.
  • Follow company policies and procedures, including the Safety & Regulatory Manual provisions on general safety, OSHA, and emergency planning.
  • Represent the company professionally through personal appearance, actions, and patient care activities.
  • Provide backup coverage for other employees during vacation, illness, or other absences.
  • Work overtime and/or Saturdays when required to ensure monthly orders are fulfilled.
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