Medical Equipment Setup, CSR

Lincare•Independence, MO

About The Position

This employee sets up CPAPs and Respiratory Assist Devices (RADs), maintains CPAP/RAD compliance, manages related supplies, inquiries, and orders, follows up on missed mdINR appointments, manages the oximetry process, and performs other tasks related to the functionality of the center. The role may also include setting up oxygen equipment and other durable medical equipment (DME) in patients’ homes. The employee completes required documentation, teaches patients the safe and proper use of equipment, cleans returned rental equipment, and maintains an organized warehouse and storage area. The position includes on-call responsibilities, which vary with center size and the number of employees sharing coverage. The employee may provide backup for coworkers during absences and must use a personal vehicle and hold a valid driver’s license.

Requirements

  • Good interpersonal, verbal, and written communication skills.
  • Computer literacy.
  • Ability to read and interpret instructions and communicate them effectively to patients.
  • High school diploma or equivalent.
  • Valid driver’s license and use of a personal vehicle.
  • Completion of the company’s Equipment Certification Program.

Responsibilities

  • Perform CPAP/RAD setups promptly and professionally, including required documentation and patient instruction on safe and proper equipment use.
  • May set up oxygen equipment and other DME in patients’ homes.
  • Clean rental equipment returned to the center according to policies and procedures.
  • Maintain cleanliness and organization of the warehouse and storage area.
  • Monitor the CPAP/RAD compliance report and follow up with non-compliant patients.
  • Respond to patient requests for CPAP/RAD supplies by verifying insurance, confirming needed supplies, and arranging shipment.
  • Monitor the mdINR compliance report and follow up with non-compliant patients.
  • Manage the center’s oximetry process.
  • Follow company policies and procedures, including safety and regulatory requirements such as General Safety, OSHA, and Emergency Planning.
  • Participate in the center’s on-call responsibilities.
  • Represent the company professionally through personal appearance and patient care activities.
  • Provide backup for other employees during vacation, illness, or other absences.

Benefits

  • Ongoing training and advancement opportunities.
  • Comprehensive medical, dental, and vision coverage.
  • Paid time off.
  • Retirement savings.
  • Tuition reimbursement.
  • Employee referral program.
  • Employee discounts.
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