Medical Equipment Setup, CSR

Lincare • Garland, TX

10d

About The Position

This employee sets up CPAPs and Respiratory Assist Devices (RADs), maintains CPAP/RAD compliance, manages related supplies, inquiries, and orders, follows up on missed mdINR appointments, manages the oximetry process, and performs other tasks related to the center’s functionality. The role may also involve setting up oxygen equipment and other durable medical equipment (DME) in patients’ homes. The employee participates in on-call responsibilities, with frequency depending on center size and how many employees share the responsibility, and may back up other employees during absences.

Requirements

• High school diploma or equivalent.
• Valid driver's license.
• Completion of the company's Equipment Certification Program.
• Good interpersonal, verbal, and written communication skills.
• Computer literacy.
• Ability to read and interpret instructions and communicate them effectively to patients.
• Ability to occasionally lift and/or move up to 25 pounds.

Responsibilities

• Perform CPAP/RAD setups in a timely and professional manner.
• Set up oxygen equipment and other DME in patients’ homes when needed.
• Complete required documentation and instruct patients on the safe and proper use of equipment.
• Clean returned rental equipment in accordance with policies and procedures.
• Maintain cleanliness and organization of the warehouse and storage area.
• Monitor CPAP/RAD compliance reports and follow up with non-compliant patients.
• Respond to patient requests for CPAP/RAD supplies, including verifying insurance, confirming needed supplies, and arranging shipment.
• Monitor mdINR compliance reports and follow up with non-compliant patients.
• Manage the center’s oximetry process.
• Follow applicable company policies and procedures, including safety, OSHA, and emergency-planning requirements.
• Participate in on-call responsibilities for the center.
• Represent the company through professional appearance and patient care activities.
• Provide backup coverage for other employees during vacation, illness, or other absences.
• Use a personal vehicle for work-related duties.

Benefits

• Ongoing training and advancement opportunities.
• Comprehensive medical, dental, and vision coverage.
• Paid time off.
• Retirement savings.
• Tuition reimbursement.
• Employee referral program.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED