Medical Equipment Setup, CSR

Lincare•Kingman, AZ

About The Position

The Medical Equipment Setup, CSR employee sets up CPAPs and Respiratory Assist Devices (RADs), monitors CPAP/RAD compliance, handles related supplies and inquiries, follows up on missed mdINR appointments, manages the oximetry process, and performs other tasks related to the center’s functionality. The role may also include setting up oxygen equipment and other durable medical equipment in patients’ homes. The employee completes required documentation and instructs patients on safe and proper equipment use. The role also involves cleaning returned rental equipment, keeping warehouse and storage areas organized, following company safety and regulatory policies, and participating in the center’s on-call responsibilities. The employee may provide backup coverage for coworkers during absences and represents the company through professional appearance and patient care.

Requirements

  • High school diploma or equivalent.
  • Valid driver’s license and use of a personal vehicle.
  • Completion of the company’s Equipment Certification Program.
  • Good interpersonal, verbal, and written communication skills.
  • Computer literacy.
  • Ability to read and interpret instructions and communicate them effectively to patients.
  • Ability to occasionally lift and/or move up to 25 pounds.

Responsibilities

  • Perform CPAP/RAD setups in a timely and professional manner.
  • Set up oxygen equipment and other durable medical equipment in patients’ homes, as needed.
  • Complete required documentation and instruct patients on the safe and proper use of equipment.
  • Clean rental equipment returned to the center in accordance with policies and procedures.
  • Maintain cleanliness and organization of the warehouse and storage area.
  • Monitor CPAP/RAD compliance reports and follow up with non-compliant patients.
  • Respond to patient requests for CPAP/RAD supplies, verify insurance, confirm required supplies, and arrange shipment.
  • Monitor mdINR compliance reports and follow up with non-compliant patients.
  • Manage the center’s oximetry process.
  • Follow company policies and procedures, including applicable safety, OSHA, and emergency-planning requirements.
  • Participate in the center’s on-call responsibilities.
  • Represent the company professionally in appearance and patient care activities.
  • Provide backup coverage for other employees during vacation, illness, or other absences.
  • Perform other tasks assigned or related to the functionality of the center.

Benefits

  • Ongoing training and advancement opportunities.
  • Comprehensive medical, dental, and vision coverage.
  • Paid time off.
  • Retirement savings.
  • Tuition reimbursement.
  • Employee referral program.
  • Employee discounts.
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