Medical Equipment Setup, CSR

Lincare • Kingman, AZ

5d

About The Position

This employee sets up CPAPs and Respiratory Assist Devices (RADs), maintains CPAP/RAD compliance, manages CPAP/RAD supplies, inquiries, and orders, follows up on missed mdINR appointments, manages the oximetry process, and performs other tasks related to the center's functionality. The role may also involve setting up oxygen equipment and other durable medical equipment in patients' homes. The employee completes required documentation and instructs patients on safe and proper equipment use.

The employee cleans returned rental equipment and maintains an organized warehouse/storage area. The role includes patient follow-up, supply coordination, compliance monitoring, adherence to company policies and safety procedures, and participation in center on-call responsibilities. The employee may provide backup coverage for coworkers during absences and must use a personal vehicle and hold a valid driver's license.

Requirements

• Good interpersonal, verbal, and written communication skills.
• Computer literacy.
• Ability to read and interpret instructions and communicate them effectively to patients.
• High school diploma or equivalent.
• Valid driver's license.
• Completion of the company's Equipment Certification Program.

Responsibilities

• Perform CPAP/RAD setups promptly and professionally.
• Set up oxygen equipment and other DME in patients' homes when needed.
• Complete required documentation and instruct patients on safe and proper equipment use.
• Clean returned rental equipment according to policies and procedures.
• Maintain cleanliness and organization of the warehouse/storage area.
• Monitor CPAP/RAD compliance reports and follow up with non-compliant patients.
• Respond to CPAP/RAD supply requests, verify insurance, confirm needed supplies, and arrange shipment to patients.
• Monitor mdINR compliance reports and follow up with non-compliant patients.
• Manage the center's oximetry process.
• Follow company policies and procedures, including safety, OSHA, and emergency-planning requirements.
• Participate in the center's on-call responsibilities.
• Represent the company professionally through personal appearance and patient-care activities.
• Back up other employees during vacation, illness, or other absences when needed.
• Use a personal vehicle and maintain a valid driver's license.

Benefits

• Ongoing training and advancement opportunities.
• Comprehensive medical, dental, and vision coverage.
• Paid time off.
• Retirement savings.
• Tuition reimbursement.
• Employee referral program.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED