Specialty Case Manager

Community Bridges•Phoenix, AZ

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency providing residential, outpatient, inpatient, patient-centered medical home, medication-assisted treatment, and crisis services throughout Arizona. Its programs serve people experiencing crisis, opioid use disorder, homelessness, and mental illness, using evidence-based approaches to prevention, education, and treatment. The Specialty Case Manager provides community-based case management to patients with serious mental illness and/or high-risk needs due to their acuity. The role supports patients in accessing health services, financial assistance, housing, employment, education, social services, and natural supports through planning, advocacy, coordination, and monitoring. The Specialty Case Manager assesses needs, develops and monitors individualized treatment plans, and documents services accurately and promptly. The position embraces the recovery philosophy, promotes a safe recovery environment, and implements advanced techniques and interventions for high-risk individuals in the associated program.

Requirements

  • High school diploma or GED.
  • One year of experience in a behavioral health position providing outreach and engagement activities, or an equivalent combination of education and experience.
  • Current Arizona Driver's License.
  • 39-month Motor Vehicle Record (MVR).
  • Behavioral Health Technician (BHT) qualification in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures.
  • Arizona Fingerprint Clearance card.

Nice To Haves

  • Associate degree or higher in a field related to behavioral health.
  • Recovery from alcohol or drugs and/or general mental health (GMH) for at least one consecutive year.
  • Peer Certification, if applicable.
  • Jail Clearance, if applicable.

Responsibilities

  • Provide case management services in the community to patients experiencing serious mental illness and/or considered high risk because of their acuity.
  • Assist patients with planning, connecting to services, advocacy, coordination, and monitoring.
  • Help patients access health services, financial assistance, housing, employment, education, social services, and natural supports.
  • Assess patient needs and develop and monitor individualized treatment plans.
  • Document services accurately and in a timely manner.
  • Embrace the recovery philosophy and promote a safe recovery environment for clients.
  • Implement advanced techniques and interventions to serve high-risk individuals in the associated program.

Benefits

  • Generous paid time off accrual, starting with a five-week PTO plan.
  • Medical, dental, and vision coverage.
  • Disability and life insurance.
  • Supplemental plans, including hospital indemnity and critical illness coverage.
  • Pet insurance.
  • Dependent care savings and health care savings plans.
  • 401(k) with employer match, 100% vested upon enrollment.
  • Wellness programs.
  • Tuition reimbursement and scholarship programs.
  • Incentives.
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