Adult Specialty Targeted Case Manager

Seven Counties Services • Louisville, KY

3d

About The Position

The Adult Specialty Targeted Case Manager conducts assessments and coordinates services for adult clients. The role includes helping clients access services, monitoring progress, maintaining case records, consulting with providers, advocating for clients, providing psychosocial education, and assisting during crises. The incumbent may also serve as a Primary Case Coordinator, with the volume and complexity of assignments depending on their skill and autonomy. The position may involve 24-hour on-call responsibilities and frequent travel.

Requirements

• Bachelor’s degree in Social Work, Psychology, Sociology, Human Services, or a related field approved by Medicaid or required by the applicable funding source.
• Complete the state-required case management/service coordination course within six months of employment.
• For the Adult Division: at least one year of full-time post-bachelor’s employment experience working directly with adults or the ACT population, with direct daily contact, in a human service setting; no experience is required with a relevant master’s degree.
• Reliable transportation for frequent travel.
• Ability to meet the physical demands of lifting up to 20 pounds, with frequent lifting and/or carrying of items up to 10 pounds, or significant periods of walking or standing.

Responsibilities

• Conduct and document comprehensive assessments of clients and/or their needs.
• Participate in developing client service plans consistent with assessment findings.
• Arrange for delivery of services identified through assessment.
• Help clients access services through referrals or linkages.
• Monitor client progress through referrals, appointment tracking, follow-up on services, and periodic reassessment of changing needs.
• Advocate on behalf of clients, including helping expedite entitlement payments and encouraging clients or family members to advocate for themselves.
• Prepare and maintain case records documenting contacts, needed services, reports, client progress, and other relevant information in accordance with SCS and regulatory standards.
• Consult with service providers and other collateral contacts regarding client status and progress.
• Communicate with a supervisor about case management, resources, service collaboration, and development of new resources.
• Provide psychosocial education to clients and/or family members to improve understanding of the client’s illness, physical condition, or social situation.
• Provide crisis assistance, including intervention, emergency referrals, and coordination of other needed emergency services.
• May serve as Primary Case Coordinator; assignment volume and complexity depend on the incumbent’s skill and autonomy.

What This Job Offers

• Job Type: Full-time