Targeted Case Manager

Yellowstone Boys and Girls Ranch • Missoula, MT

7d • $20 - $23

About The Position

Yellowstone Boys and Girls Ranch Targeted Case Managers manage all aspects of a youth’s case and provide community resources and wrap-around support to youth and families. They work collaboratively with current and prospective services to address each youth’s complex needs. The role includes working with youth and families in multiple settings, including schools, homes, and the community, and collaborating with the treatment team to develop and carry out individualized service plans.

Requirements

• Must be at least 21 years old.
• Must pass criminal record and child abuse registry background checks required by the State of Montana.
• Bachelor’s degree in a human-services-related field, or a combination of prior professional experience and formal education from an accredited university that may be considered in lieu of the degree.
• Ability to build therapeutic rapport with youth and families and serve as a positive role model.
• Knowledge of and ability to maintain professional therapeutic boundaries and confidentiality.
• Ability to work with youth and families in settings such as schools, homes, and the community.
• Ability to cooperate and collaborate with the treatment team.
• Regular, predictable, and reliable attendance.
• Excellent active-listening skills.
• Ability to complete forms in an electronic Medical Health Record System while typing at least 35 words per minute using a keyboard and mouse.
• Sound ethical judgment and decision-making skills.
• Self-motivation, self-discipline, diligence, and forward thinking.
• Ability to prioritize the team and define success collectively.
• Ability to interact and communicate effectively with others, build and maintain relationships, collaborate, resolve conflicts, and navigate social situations.
• Demonstrate the values of Faith, Integrity, Relationship, and Stewardship.

Nice To Haves

• Familiarity with Microsoft Office 365 products.

Responsibilities

• Advocate for, support, and guide youth and families in obtaining needed services.
• Assess the needs of youth and families, refer them to services, create and implement service plans, and monitor services.
• Maintain contact with other service providers to ensure the unique needs of youth and families are addressed.
• Research community services to identify resources that best meet individual youth and family needs.
• Collaborate with youth, families, and involved professionals to develop treatment or service plans.
• Facilitate and lead treatment team meetings.
• Complete, update, and maintain documentation according to COA, Montana ARM, contract, and YBGR policy and procedure guidelines.
• Complete, submit, and verify paperwork, including progress notes and intake paperwork, while maintaining program performance quality improvement and financial viability.

What This Job Offers

• Job Type: Full-time