Specialty Associate - Shoppes Buckland

Penney OpCo LLC • Manchester, CT

1d • Onsite

About The Position

As a Specialty Associate, you contribute to profitable sales growth by combining in-depth product knowledge and a passion for service to build clientele and meet sales goals. You greet and assist customers, share product information, and support sales, store operations, and company performance standards.

Responsibilities

• Greet and assist customers in finding products and deliver exceptional customer service.
• Inform customers about key product attributes and care or protection plans, suggest additional products, and meet or exceed sales goals and productivity standards.
• Partner with team members and actively listen to customer issues.
• Promote FindMore, assist with credit, rewards, and gift card programs, and engage customers in the company's credit application process.
• Participate in inventory processes and merchandise transfers, including returns to vendor or warehouse and handling defective merchandise.
• Maintain the sales floor recovery process to keep the store clean and organized.
• Complete pricing and signing processes in specialty businesses.
• Support company shrink and safety initiatives.
• Consistently meet established role performance standards, including iCAP program, product and service sales, customer service, profit, productivity, and attendance standards.

Benefits

• Medical, dental, and vision benefits, if eligible
• Term life insurance, if eligible
• Paid vacation and holidays, if eligible
• 401(k) with Company match, if eligible
• Associate discount on JCPenney merchandise
• Additional compensation for store hourly associates scheduled to work on a designated holiday

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed