Seasonal Fulfillment and Receiving Support Associate, Shoppes At Buckland Hills

Macy's • Manchester, CT

1d • Onsite

About The Position

As a Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. You receive and organize merchandise, tag items, maintain the stockroom, pick and pack orders, retrieve orders from back-of-house storage, deliver curbside orders, and monitor alerts to ensure Buy Online Pickup In-Store (BOPS) orders are ready on time. You also interact with customers by greeting them, listening and resolving issues, and delivering orders with care. The role includes supporting the sales floor by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and assisting with merchandise moves. Seasonal colleagues are typically scheduled 10–20 hours per week; hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, organize, and move merchandise; maintain an organized stockroom.
• Pick, pack, and complete customer orders, retrieve them from back-of-house storage, and deliver them curbside.
• Monitor alerts to ensure Buy Online Pickup In-Store orders are completed on time.
• Greet customers warmly, listen to their needs, resolve issues, and provide helpful service during in-store and curbside interactions.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Share Loyalty program benefits, make sure customers have what they need, and thank them for their business.
• Review goals, learn about products and promotions, and help prepare the store for success.
• Collaborate with colleagues, support store operations, and help set the team up for the next day's success.
• Work toward sales goals and contribute to individual and store results.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed