Seasonal Retail Sales Associate, Shoppes At Buckland Hills

Macy's•Manchester, CT

1d•Onsite

About The Position

As a Seasonal Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with appropriate products and services, and work toward sales goals through customer engagement and effective selling behaviors. You help create an inviting shopping environment by keeping the sales floor clean, organized, and well stocked. At the start of the day, colleagues prepare the sales floor, review sales goals, learn about new arrivals, popular products, trends, and promotions, and get ready to engage customers. During the day, they build customer relationships through friendly, personal conversations; maintain merchandise presentation; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and assist with merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another and work collaboratively to achieve individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays, and regular, dependable attendance and punctuality.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities.
Ability to work independently and contribute to a team.
Ability to use electronic devices and technology for job functions, including handheld equipment and a cash register, and to process register transactions.
Ability to talk, lift, move, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology.

Responsibilities

Welcome customers and create friendly, personalized shopping experiences.
Understand customer needs and recommend appropriate products and services.
Engage customers and use effective selling behaviors to meet daily sales goals.
Learn about new arrivals, top-selling items, trends, and promotions.
Keep the sales floor clean, organized, and inviting.
Merchandise new receipts and maintain a shoppable space.
Process damages, testers, and selected merchandise for return to vendors.
Update signs and pricing and support merchandise moves as needed.
Share loyalty program benefits and ensure customers have what they need.
Work collaboratively with colleagues to support customer service and individual and store results.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups and volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.