Specialty Artist - MAC

Ulta Beauty, Inc.•Sacramento, CA

About The Position

The Specialty Artist – MAC maximizes sales for the MAC brand, including color cosmetics, skincare, and fragrance, by identifying guests’ needs, assisting with merchandise selection and purchases, and maintaining store standards such as cleanliness and replenishment. The role represents Ulta Beauty and MAC to guests and supports the Experience Manager through sales and service performance, guest service and associate culture, and adherence to operating procedures and compliance standards. It requires professional-caliber makeup artistry, exceptional guest service, and the ability to learn and communicate product knowledge. The Specialty Artist meets sales and service goals, builds guest relationships and clientele, delivers personalized makeup demonstrations, applications, lessons, skincare analyses, and product demonstrations, and supports appointments, services, promotions, and in-store events. The role also serves as a brand ambassador, participates in training, collaborates with store colleagues, maintains merchandise and testers, helps execute operational tasks, and follows Ulta Beauty and MAC policies and standards. The role requires a flexible schedule that includes days, evenings, weekends, and holidays, and attendance at brand-sponsored training. Work involves frequent mobility and standing, bending, reaching, pulling, pushing, and twisting; continuous lifting or moving of up to 10 pounds; and continuous coordination and manipulation of objects. Ulta Beauty will engage in an interactive process to determine reasonable accommodations for associates with disabilities that affect essential job functions. The pay range is $18.00–$28.00 per hour. Exact pay depends on factors including education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may earn overtime as required by law. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

  • High school diploma is preferred.
  • Cosmetology or demonstrator license where required by state law.
  • Demonstrated competency in sales, products, and service.
  • Ability to build and maintain strong customer relationships.
  • Ability to work independently and as part of a team.
  • Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
  • Strong verbal communication and interpersonal skills.
  • Ability to work a flexible schedule including days, evenings, weekends, and holidays.
  • Ability to attend brand-sponsored training.
  • Ability to perform the stated physical demands, with reasonable accommodation where applicable.

Nice To Haves

  • Cosmetics artistry experience.

Responsibilities

  • Meet or exceed MAC brand sales and service goals and contribute to store goals for retail and service sales, guest loyalty, omnichannel, and retail shrink.
  • Build and maintain guest relationships, keep in contact with a growing preferred guest list, and follow up on guest inquiries.
  • Greet and engage guests, personalize service, offer samples, and recommend complementary products or services.
  • Conduct professional-caliber makeup demonstrations, applications, and lessons; skincare analyses; and product demonstrations in accordance with MAC and Ulta Beauty standards.
  • Study and practice skill certification requirements and complete appropriate skill sets within the specified timeframe.
  • Stay informed about promotions and marketing initiatives and communicate them to guests.
  • Book appointments and support services and in-store events that deliver guest experiences and meet sales goals.
  • Keep informed about industry trends, products, services, ingredients, and benefits during work time.
  • Maintain prompt, regular attendance.
  • Contribute to an inclusive environment for teammates, peers, and internal and external guests.
  • Share information about the guest loyalty program, credit, and Ulta Beauty app with guests.
  • Maintain and update an active MAC clientele portfolio.
  • Represent Ulta Beauty and MAC as a brand ambassador by sharing product knowledge, makeup techniques, trend information, and MAC programs and philosophies, including Back to MAC.
  • Maintain relationships with MAC brand partners through required training and participation in store events and promotions.
  • Participate in ongoing brand and category training to support professional development and MAC sales performance.
  • Collaborate with managers and associates throughout the store to help grow the business.
  • Follow Ulta Beauty policies, procedures, and standards, and comply with the Ulta Beauty and MAC dress code.
  • Keep the assigned work area replenished, signed, and faced; ensure testers are available and maintained according to hygiene standards.
  • Maintain store and MAC operational standards, participate in the MAC recycling program, and maintain cleanliness in assigned areas.
  • Participate in merchandise resets, planograms, marketing displays, physical inventory procedures, and shipment processing using provided technology and best practices.
  • Protect company assets by following loss-prevention practices and providing exceptional guest service.
  • Complete other operational tasks as directed.

Benefits

  • Full-time positions are eligible for paid time off.
  • Full-time positions are eligible for health, dental, vision, life, and disability benefits.
  • Part-time positions are eligible for dental, vision, life, and disability benefits.
  • Eligible associates may earn overtime pay as required by applicable law.
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