Specialty Artist - MAC

Ulta Beauty, Inc.•Westminster, CO
•Onsite

About The Position

The Specialty Artist – MAC maximizes sales for the MAC brand, including color cosmetics, skincare, and fragrance, by identifying guests’ needs, assisting with merchandise selection and purchases, and maintaining store standards such as cleanliness and replenishment. The role represents Ulta Beauty and MAC to guests and supports the Experience Manager through sales and service performance, guest service and associate culture, and adherence to operating procedures and compliance standards. It requires professional-caliber makeup artistry, exceptional guest service, and the ability to learn and communicate product knowledge. The Specialty Artist provides personalized makeup demonstrations, applications, and lessons, skincare analyses, and product demonstrations; builds guest relationships and clientele; supports appointments, services, and in-store events; and shares product, trend, promotion, and loyalty-program information. The role also maintains the MAC work area and testers, follows hygiene and loss-prevention standards, participates in merchandising and inventory tasks, and collaborates with store associates and MAC brand partners. The position requires a flexible schedule that may include days, evenings, weekends, and holidays, and attendance at brand-sponsored training. Work involves frequent mobility and standing, bending, reaching, pulling, pushing, and twisting; continuous lifting or moving of up to 10 pounds; and continuous coordination and manipulation of objects. The listed pay range is $20.00–$30.00 per hour, with exact pay based on factors including education, qualifications, certifications, experience, level, shift, location, and business needs. Eligible associates may earn overtime as required by law. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

  • High school diploma is preferred.
  • Cosmetology or demonstrator license where required by state law.
  • Ability to demonstrate significant competency in sales, products, and service.
  • Ability to build and maintain strong customer relationships.
  • Ability to work independently and as part of a team.
  • Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
  • Strong verbal communication and interpersonal skills.
  • Ability to work a flexible schedule including days, evenings, weekends, and holidays.
  • Ability to attend brand-sponsored trainings.
  • Ability to meet the described physical demands, with reasonable accommodation where applicable.

Nice To Haves

  • Cosmetics artistry experience is preferred.
  • High school diploma is preferred.

Responsibilities

  • Meet or exceed MAC brand sales and service goals and contribute to store goals for retail and service sales, guest loyalty, omni-channel, and retail shrink.
  • Build and maintain guest relationships, maintain an active preferred guest list, and follow up on guest inquiries.
  • Greet and engage guests, personalize service, offer samples, and recommend complementary products or services.
  • Conduct professional-caliber makeup demonstrations, applications, lessons, skincare analyses, and product demonstrations to MAC and Ulta Beauty standards.
  • Study and practice skill-certification requirements and complete appropriate skill sets within specified time frames.
  • Stay informed about promotions and marketing initiatives and communicate them to guests.
  • Book appointments and support services and in-store events that deliver a strong guest experience and meet sales goals.
  • Stay informed about industry trends, products, and services, including their ingredients and benefits.
  • Maintain prompt, regular attendance.
  • Contribute to an inclusive environment for teammates, peers, and guests.
  • Share information about the guest loyalty program, including credit and the Ulta Beauty app.
  • Maintain and update an active MAC clientele portfolio.
  • Represent Ulta Beauty and MAC by sharing product knowledge, makeup techniques, trend information, and MAC programs and philosophies, including Back to MAC.
  • Maintain relationships with MAC brand partners through required training and participation in events and promotions.
  • Participate in ongoing brand and category training and professional development.
  • Collaborate with store managers and associates to help grow the business.
  • Follow Ulta Beauty policies, procedures, and standards.
  • Follow the Ulta Beauty and MAC dress code, including wearing brand assets as directed.
  • Replenish, sign, and face the assigned work area and maintain testers in accordance with hygiene standards.
  • Maintain store and MAC operational standards, participate in the MAC recycling program, and keep the MAC area and other assigned areas clean.
  • Participate in merchandise resets, planograms, marketing displays, physical inventory procedures, and shipment processing using provided technology and best practices.
  • Protect company assets by following loss-prevention practices and providing exceptional guest service.
  • Perform other operational tasks as directed.

Benefits

  • Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
  • Part-time positions are eligible for dental, vision, life, and disability benefits.
  • Eligible associates may earn overtime pay as required by applicable law.
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