Specialty Artist - MAC

Ulta Beauty, Inc. • Las Vegas, NV

2d

About The Position

The Specialty Artist – MAC maximizes sales for the MAC brand, including color cosmetics, skincare, and fragrance, by identifying guests’ needs, assisting with merchandise selection and purchases, and maintaining store standards. The role represents Ulta Beauty and MAC to guests and supports the Experience Manager through sales and in-store events, guest service and associate culture, and adherence to operating procedures and compliance standards. It requires professional-caliber makeup artistry, exceptional guest service, and the ability to learn and communicate product knowledge.

The position includes delivering personalized makeup demonstrations, applications, and lessons; skincare analyses; and product demonstrations. The Specialty Artist builds guest relationships and a MAC clientele portfolio, stays informed about products and trends, participates in training and brand events, and helps maintain the MAC area and broader store operations. Work involves a flexible schedule that may include days, evenings, weekends, and holidays.

Requirements

• Cosmetology or demonstrator license where required by state law.
• Demonstrated competency in sales, products, and service.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
• Strong verbal communication and interpersonal skills.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

• High school diploma.
• Cosmetics artistry experience.

Responsibilities

• Meet or exceed MAC brand sales and service goals and contribute to store goals for retail and service sales, guest loyalty, omni-channel, and retail shrink.
• Build and maintain guest relationships, maintain active contact with a preferred guest list, and follow up on guest inquiries.
• Greet and engage guests, personalize service, offer samples, and recommend complementary products and services.
• Conduct professional-caliber makeup demonstrations, applications, and lessons; skincare analyses; and product demonstrations according to MAC and Ulta Beauty standards.
• Study and practice Skill Certification requirements and complete appropriate skill sets within specified time frames.
• Stay informed about and communicate promotions and marketing initiatives across the brand and store.
• Book appointments and support services and in-store events that deliver a strong guest experience and meet sales goals.
• Stay informed about industry trends, products, services, ingredients, and benefits during work time.
• Maintain prompt and regular attendance.
• Contribute to an inclusive environment for teammates, peers, and guests.
• Share information about the guest loyalty program, credit, and the Ulta Beauty app.
• Maintain and update an active clientele portfolio for MAC sales.
• Represent Ulta Beauty and MAC by sharing product knowledge, makeup techniques, trend information, and MAC programs and philosophies, including Back to MAC.
• Maintain relationships with MAC brand partners through required training and execution of in-store events and promotions.
• Participate in ongoing brand and category training and professional development.
• Collaborate with store managers and associates to help grow the business.
• Follow Ulta Beauty policies, procedures, and standards, and comply with the Ulta Beauty and MAC dress code.
• Keep the assigned work area replenished, signed, and faced, and maintain testers according to hygiene standards.
• Maintain store and MAC operational standards, participate in the MAC recycling program, and keep assigned areas clean.
• Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using provided technology and best practices.
• Protect company assets by following loss prevention practices and providing exceptional guest service.
• Perform other operational tasks as directed.
• Attend brand-sponsored trainings.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED