Specialty Artist - MAC

Ulta Beauty, Inc. • Chester, VA

3d • Onsite

About The Position

The Specialty Artist – MAC maximizes sales for the MAC brand, including color cosmetics, skincare, and fragrance. The role engages guests to understand their needs, assist with merchandise selection and purchase, and maintain store standards through cleanliness and replenishment. The artist represents Ulta Beauty and MAC to guests and supports the Experience Manager by focusing on sales and service performance, guest service and associate culture, and operational procedures and compliance. The position requires professional-caliber makeup artistry, exceptional guest service, and the ability to learn and communicate product knowledge.

Requirements

• High school diploma is preferred.
• Cosmetology or demonstrator license where required by state law.
• Demonstrated competency in sales, products, and service.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
• Strong verbal communication and interpersonal skills.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
• Ability to attend brand-sponsored trainings.

Nice To Haves

• Cosmetics artistry experience.

Responsibilities

• Meet or exceed MAC brand sales and service goals and contribute to store goals for retail and service sales, guest loyalty, omnichannel, and retail shrink.
• Build and maintain guest relationships through ongoing contact with existing guests, a growing preferred guest list, and follow-up on inquiries.
• Provide exceptional guest service by greeting and engaging guests, personalizing service, offering samples, and recommending complementary products or services.
• Conduct professional makeup demonstrations, applications, and lessons, skincare analyses, and product demonstrations according to MAC and Ulta Beauty standards.
• Study and practice Skill Certification requirements and complete appropriate skill sets within the specified timeframe.
• Stay informed about promotions and marketing initiatives and communicate them to guests.
• Book appointments and support services and in-store events that provide a strong guest experience and meet sales goals.
• Stay informed about industry trends, products, services, ingredients, and benefits during work time.
• Maintain prompt and regular attendance.
• Contribute to an inclusive environment supporting teammates, peers, and internal and external guests.
• Share information about the guest loyalty program, including credit and the Ulta Beauty app.
• Maintain and update an active MAC brand clientele portfolio.
• Represent Ulta Beauty and MAC by sharing product knowledge, makeup techniques, trend information, and MAC consciousness programs and philosophies, including Back to MAC.
• Maintain relationships with MAC brand partners by participating in required training and executing in-store events and promotions.
• Participate in ongoing brand and category training to support professional development and MAC sales performance.
• Collaborate with managers and associates throughout the store to help grow the business.
• Follow Ulta Beauty policies, procedures, standards, and the Ulta Beauty and MAC brand dress code.
• Keep the assigned work area replenished, signed, and faced, and ensure testers are available and maintained according to hygiene standards.
• Maintain store and MAC operational standards, participate in the MAC recycling program, and keep assigned areas clean.
• Help complete merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using provided technology and best practices.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Eligible full-time associates receive paid time off and health, dental, vision, life, and disability benefits.
• Eligible part-time associates receive dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED