Specialty Artist - MAC

Ulta Beauty, Inc. • Chicago, IL

6d • Onsite

About The Position

The Specialty Artist – MAC maximizes sales for the MAC brand, including color cosmetics, skincare, and fragrance, by understanding guests’ needs, helping them select and purchase merchandise, and maintaining store standards for cleanliness and replenishment. The role represents Ulta Beauty and MAC to guests and supports the Experience Manager through sales and service performance, guest service and associate culture, and compliance with operating procedures. It requires professional-caliber makeup artistry, exceptional guest service, and the ability to learn and communicate product knowledge.

The Specialty Artist meets sales and service goals, builds guest relationships, delivers personalized makeup and skincare services, supports appointments and in-store events, and maintains an active MAC clientele portfolio. The role also promotes loyalty and credit programs, represents MAC and Ulta Beauty, participates in training, collaborates with store teams, follows policies and brand standards, and supports merchandising, replenishment, inventory, shipment processing, loss prevention, and cleanliness.

The schedule is flexible and includes days, evenings, weekends, and holidays. The position involves frequent mobility and standing, bending, reaching, pulling, pushing, and twisting, as well as continuous lifting or moving of up to 10 pounds and continuous coordination and manipulation of objects. The stated pay range is $18.00–$28.00 per hour; exact pay depends on factors including education, qualifications, certifications, experience, level, shift, location, and business and organizational needs. Eligible associates may earn overtime as required by law. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

• High school diploma is preferred.
• Cosmetology or demonstrator license where required by state law.
• Ability to demonstrate significant competency in sales, products, and service.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
• Strong verbal communication and interpersonal skills.
• Ability to work a flexible schedule including days, evenings, weekends, and holidays.
• Ability to attend brand-sponsored trainings.

Nice To Haves

• Cosmetics artistry experience.

Responsibilities

• Meet or exceed MAC brand sales and service goals and contribute to store goals for retail and service sales, guest loyalty, omnichannel, and retail shrink.
• Build and maintain guest relationships, maintain an active preferred guest list, and follow up on guest inquiries.
• Greet and engage guests, personalize service, offer samples, and recommend complementary products or services.
• Conduct professional makeup demonstrations, applications, and lessons; skincare analyses; and product demonstrations in accordance with MAC and Ulta Beauty standards.
• Study and practice skill certification requirements and complete appropriate skill sets within specified time frames.
• Stay informed about promotions and marketing initiatives and communicate them to guests.
• Book appointments and support services and in-store events that deliver a strong guest experience and meet sales goals.
• Stay informed about industry trends, products, and services, including their ingredients and benefits.
• Maintain prompt and regular attendance.
• Contribute to an inclusive environment for teammates, peers, and guests.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Maintain and update an active MAC clientele portfolio.
• Represent Ulta Beauty and MAC by sharing product knowledge, makeup techniques, trend information, and MAC programs and philosophies, including Back to MAC.
• Maintain relationships with MAC brand partners through required training and execution of events and promotions.
• Participate in ongoing brand and category training and professional development.
• Collaborate with managers and associates throughout the store to help grow the business.
• Follow Ulta Beauty policies, procedures, and standards, and adhere to the Ulta Beauty and MAC dress code.
• Keep the assigned work area replenished, signed, and faced; ensure testers are available and maintained according to hygiene standards.
• Maintain store and MAC operational standards and cleanliness, participate in the MAC recycling program, and clean assigned areas.
• Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using provided technology and best practices.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health insurance, dental insurance, vision insurance, life insurance, and disability insurance.
• Part-time positions are eligible for dental insurance, vision insurance, life insurance, and disability insurance.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED