Specialty Artist - MAC

Ulta Beauty, Inc. • Irvine, CA

4d • Onsite

About The Position

The Specialty Artist – MAC maximizes sales for the MAC brand, including color cosmetics, skincare, and fragrance, by learning guests’ individual needs and helping them select and purchase merchandise. The role maintains store standards, including cleanliness and replenishment, and represents Ulta Beauty and MAC’s image, products, and culture. The position supports the Experience Manager through a focus on sales and in-store events, guest service and associate culture, and operational procedures and compliance. It requires professional-caliber makeup artistry, exceptional guest service, and the ability to learn and communicate product knowledge.

The artist conducts makeup demonstrations, applications, and lessons; skincare analyses; and product demonstrations, and builds guest relationships and a MAC clientele. The role also supports promotions, appointments, brand trainings, and in-store events, while contributing to store sales, loyalty, and operational goals. Responsibilities include maintaining the MAC area and other assigned areas, following brand and company standards, and participating in inventory, merchandising, shipment processing, and loss-prevention practices.

Requirements

• Cosmetology or demonstrator license where required by state law.
• Demonstrated competency in sales, products, and service.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
• Strong verbal communication and interpersonal skills.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
• Ability to attend brand-sponsored trainings.

Nice To Haves

• High school diploma.
• Cosmetics artistry experience.

Responsibilities

• Meet or exceed MAC brand sales and service goals and contribute to store goals for sales, guest loyalty, omnichannel performance, and retail shrink.
• Build and maintain guest relationships, maintain an active preferred guest list, and follow up on guest inquiries.
• Greet and engage guests, personalize service, offer samples, and recommend complementary products and services.
• Conduct professional-caliber makeup demonstrations, applications, and lessons; skincare analyses; and product demonstrations according to MAC and Ulta Beauty standards.
• Study and complete applicable Skill Certification requirements within the specified time frames.
• Stay informed about promotions and marketing initiatives and communicate them to guests.
• Book appointments and support services and in-store events that deliver a strong guest experience and meet sales goals.
• Stay informed about industry trends, products, services, ingredients, and benefits during work time.
• Maintain prompt and regular attendance.
• Contribute to an inclusive environment for teammates, peers, and guests.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
• Maintain and update an active MAC clientele portfolio.
• Represent Ulta Beauty and MAC by sharing product knowledge, makeup techniques, trend information, and MAC programs and philosophies, including Back to MAC.
• Maintain relationships with MAC brand partners by attending required trainings and executing in-store events and promotions.
• Participate in ongoing brand and category training and professional development.
• Collaborate with store managers and associates to help grow the business.
• Follow Ulta Beauty policies, procedures, and standards, as well as the Ulta Beauty and MAC dress code.
• Keep the assigned work area replenished, signed, and faced; ensure testers are available and maintained according to hygiene standards.
• Maintain store and MAC operational standards and cleanliness, including participating in the MAC recycling program and cleaning assigned areas.
• Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using company and brand technology and best practices.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off.
• Full-time positions are eligible for health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED