Specialty Account Manager, Long Term Care (Jackson, MS)

Axsome Therapeutics•Jackson, MS

21h•$120,000 - $180,000•Onsite

About The Position

Axsome Therapeutics is seeking a field-based Long-Term Care (LTC) Specialty Account Manager to drive commercial activities in an assigned geography and execute marketing strategies for a successful launch. The role is responsible for territory-level product performance and requires disease-state expertise, product advocacy, account specialization, and knowledge of the local business landscape, key stakeholders, and marketplace trends. The Specialty Account Manager builds relationships throughout the LTC ecosystem, promotes products within approved labeling and applicable legal and regulatory guidelines, and develops territory and account plans to achieve business goals. The role also supports customers with payer policies and processes, market access, reimbursement, pharmacy fulfillment, and patient access programs. It involves collaboration across corporate functions, timely reporting and administrative work, managing a promotional budget, attending medical congresses and society meetings as needed, and overnight travel based on business needs.

Requirements

Bachelor’s degree from an accredited college or university.
At least 5 years of pharmaceutical or biotech sales experience, including 2 or more years in long-term care or account-based selling environments.
Demonstrated record of outstanding results, including Top 10% or Elite/President’s Club performance.
Must live within the assigned territory geography.
Experience collaborating with cross-functional teams and using differentiated resources to achieve business goals.
Ability to manage multiple tasks concurrently under accelerated timelines in a dynamic environment.
Ability to thrive amid ambiguity and high expectations.
Strong digital marketing aptitude.
Strong interpersonal, presentation, and communication skills.
Frequent driving, including extended periods behind the wheel.
Prolonged sitting and standing as part of daily job functions.
Ability to regularly lift and carry up to 30 pounds.
Ability to reach overhead to close and secure liftgates or similar equipment.

Nice To Haves

Launch experience is strongly preferred.
Patient support services experience is a plus.

Responsibilities

Drive product adoption in long-term care facilities.
Conduct effective virtual and in-person customer engagements.
Call on long-term care care teams and build relationships across the LTC ecosystem, including clinicians, nurses, LTC staff, pharmacies, pharmacists, case managers, and care coordinators.
Develop territory and account plans for targeted LTC facilities to meet or exceed quarterly and annual goals.
Promote products within approved labeling and in accordance with industry-specific and corporate legal and regulatory guidelines.
Build customer relationships by understanding customer needs.
Advise customers and staff on payer policies and processes, including eligibility and benefit verification, prior authorization, and appeals or denials.
Navigate market access and reimbursement requirements, pharmacy fulfillment processes, patient access programs, and reimbursement tools such as CoverMyMeds.
Use marketing resources to develop customer relationships and confidence in prescribing Axsome medications for appropriate patients.
Communicate territory activity accurately and promptly as directed by management.
Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing conditions and results.
Complete required training classes in a timely manner.
Complete administrative duties accurately and promptly.
Manage efforts within the assigned promotional budget.
Collaborate effectively across corporate functions.
Attend medical congresses and society meetings as needed.
Help ensure timely patient access through patient services and savings programs.
Travel overnight as indicated by business needs.
Perform additional responsibilities as assigned.