Specialty Account Manager, Long Term Care (Peoria, IL)

Axsome Therapeutics•Peoria, IL

3h•$120,000 - $180,000•Onsite

About The Position

Axsome Therapeutics is seeking a field-based Long-Term Care (LTC) Specialty Account Manager to drive commercial activities in an assigned geography and execute marketing strategies in support of a successful launch. The role is accountable for product performance at the territory level and calls for disease-state expertise, product advocacy, and account-management skills. The manager assesses local stakeholders and marketplace trends, builds customer relationships, and supports appropriate access to Axsome medications for patients.

Requirements

Bachelor’s degree from an accredited college or university.
At least 5 years of pharmaceutical or biotechnology sales experience, including 2 or more years in long-term care or account-based selling environments.
Demonstrated outstanding sales results, including Top 10% or Elite/President’s Club performance.
Must live within the assigned territory.
Experience collaborating with cross-functional teams and using resources to achieve business goals.
Ability to manage multiple tasks concurrently under accelerated timelines in a dynamic environment.
Ability to thrive amid ambiguity and high expectations.
Strong digital marketing aptitude.
Strong interpersonal, presentation, and communication skills.
Frequent driving, including extended periods behind the wheel.
Ability to lift and carry up to 30 pounds regularly.
Ability to reach overhead to close and secure liftgates or similar equipment.

Nice To Haves

Launch experience is strongly preferred.
Patient support services experience is a plus.

Responsibilities

Drive product adoption in LTC facilities.
Conduct customer engagements both virtually and in person.
Build relationships with LTC care teams and stakeholders, including psychiatrists, neurologists, nurse practitioners, physician assistants, nurses, LTC staff, closed-door pharmacies, clinical pharmacists, case managers, and care coordinators.
Develop territory and account plans for targeted LTC facilities to achieve or exceed quarterly and annual goals.
Promote products within approved labeling and in accordance with industry and corporate legal and regulatory guidelines.
Understand customer needs and develop strong customer relationships.
Advise customers and staff on payer policies and processes, including eligibility and benefit verification, prior authorization, and appeals or denials.
Navigate market access and reimbursement, including payer requirements, pharmacy fulfillment, patient access programs, and reimbursement tools such as CoverMyMeds.
Use marketing resources to develop customer relationships and confidence in prescribing Axsome medications for appropriate patients.
Report territory activity accurately and promptly as directed by management.
Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments on market changes and results.
Complete required training classes and administrative duties accurately and on time.
Manage activities within the assigned promotional budget.
Collaborate across corporate functions.
Attend medical congresses and society meetings as needed.
Support timely patient access through patient services and savings programs.
Travel overnight as business needs indicate.
Perform additional responsibilities as assigned.