Specialty Account Manager, Long Term Care (Minneapolis, MN)

Axsome Therapeutics•Minneapolis, MN

2h•$120,000 - $180,000•Onsite

About The Position

Axsome Therapeutics is seeking a field-based Long-Term Care (LTC) Specialty Account Manager to drive commercial activities in an assigned territory, execute marketing strategies, and support a successful product launch. The role is accountable for territory-level product performance and requires the employee to serve as a disease-state expert, product champion, and account specialist. The manager provides account-management support and uses knowledge of the local marketplace to assess stakeholders and emerging trends. The Specialty Account Manager builds relationships throughout the LTC ecosystem, supports customer understanding of payer policies and access processes, and develops account and territory plans to achieve commercial goals. The role involves customer engagements both virtually and in person, collaboration across corporate functions, administrative and budget responsibilities, and overnight travel as business needs indicate.

Requirements

Bachelor’s degree from an accredited college or university.
At least 5 years of pharmaceutical or biotechnology sales experience, including 2 or more years in long-term care or account-based selling environments.
Demonstrated outstanding results, including Top 10% or Elite/President’s Club performance.
Must live within the assigned territory’s geography.
Experience collaborating with cross-functional teams and using differentiated resources to achieve business goals.
Ability to manage multiple tasks concurrently under accelerated timelines in a dynamic environment.
Ability to thrive amid ambiguity and in business environments with high expectations.
Strong digital marketing aptitude.
Strong interpersonal, presentation, and communication skills.
Frequent driving, including extended periods behind the wheel.
Prolonged sitting and standing as part of daily job functions.
Ability to regularly lift and carry up to 30 pounds.
Overhead reaching required to close and secure liftgates or similar equipment.

Nice To Haves

Launch experience is strongly preferred.
Patient support services experience is a plus.

Responsibilities

Drive product adoption in long-term care facilities.
Conduct customer engagements virtually and in person.
Call on LTC care teams and build relationships across the LTC ecosystem, including psychiatrists, neurologists, nurse practitioners, physician assistants, nurses, LTC staff, closed-door pharmacies, clinical pharmacists, case managers, and care coordinators.
Develop a comprehensive territory business plan, including account plans for targeted LTC facilities, to achieve and exceed quarterly and annual goals established by commercial leadership.
Promote products within approved labeling and in accordance with industry-specific and corporate legal and regulatory guidelines.
Build customer relationships by understanding customer needs.
Serve as a resource and consultant to customers and staff regarding payer policies and processes, including eligibility and benefit verification, prior authorization, and appeals or denials.
Navigate market access and reimbursement, including payer requirements, pharmacy fulfillment processes, patient access programs, and reimbursement tools such as CoverMyMeds.
Use marketing resources to develop customer relationships and confidence in prescribing Axsome medications for appropriate patients.
Communicate territory activity accurately and on time as directed by management.
Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changes in the environment and results.
Complete required training classes in a timely manner.
Complete administrative duties accurately and on time.
Manage efforts within the assigned promotional budget.
Collaborate effectively across corporate functions.
Attend medical congresses and society meetings as needed.
Help ensure timely patient access through patient services and savings programs.
Travel overnight as indicated by business needs.
Perform additional responsibilities as assigned.