Specialty Account Manager, Long Term Care (Nashville, TN)

Axsome Therapeutics•Nashville, TN

23h•$120,000 - $180,000•Onsite

About The Position

Axsome Therapeutics is seeking a field-based Long-Term Care (LTC) Specialty Account Manager to drive commercial activities across an assigned geography. The role executes marketing strategies to support a successful launch and improve patient outcomes. The manager is accountable for product performance at the territory level and serves as a disease-state expert, product champion, and account specialist. The position provides account-management support and requires knowledge of the local business landscape, key stakeholders, and marketplace trends. The role involves engaging LTC customers both virtually and in person, developing territory and account plans, promoting products within approved labeling and applicable guidelines, and helping customers navigate payer policies, reimbursement, and patient access. The manager collaborates across corporate functions, reports territory activity and market feedback, manages a promotional budget, and completes training and administrative responsibilities. Overnight travel may be required based on business needs.

Requirements

Bachelor’s degree from an accredited college or university.
At least 5 years of pharmaceutical or biotech sales experience, including 2 or more years in long-term care or account-based selling environments.
Demonstrated outstanding sales results, including Top 10% or Elite/President’s Club performance.
Must live within the assigned territory’s geography.
Experience collaborating with cross-functional teams and using different resources to achieve business goals.
Ability to manage multiple tasks concurrently under accelerated timelines in a dynamic environment.
Ability to thrive amid ambiguity and high expectations.
Strong digital marketing aptitude.
Strong interpersonal, presentation, and communication skills.
Frequent driving, including extended periods behind the wheel.
Ability to sit and stand for prolonged periods as part of daily job functions.
Ability to regularly lift and carry up to 30 pounds.
Ability to reach overhead to close and secure liftgates or similar equipment.

Nice To Haves

Launch experience is strongly preferred.
Patient support services experience is a plus.

Responsibilities

Drive product adoption in long-term care facilities.
Conduct effective virtual and in-person customer engagements.
Build relationships with long-term care care teams and stakeholders across the LTC ecosystem, including physicians, advanced practice providers, nurses, staff, pharmacies, pharmacists, case managers, and care coordinators.
Develop territory business and account plans for targeted LTC facilities to achieve and exceed quarterly and annual goals.
Promote products within approved labeling and in a fair, ethical manner consistent with industry and corporate legal and regulatory guidelines.
Understand customer needs and develop strong customer relationships.
Advise customers and staff on payer policies and processes, including eligibility and benefit verification, prior authorizations, and appeals or denials.
Navigate market access and reimbursement, including payer requirements, pharmacy fulfillment, patient access programs, and reimbursement tools such as CoverMyMeds.
Use marketing resources to develop customer relationships and confidence in prescribing Axsome medications for appropriate patients.
Communicate territory activity accurately and promptly as directed by management.
Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about market changes and results.
Complete required training classes and administrative duties accurately and on time.
Manage activities within the assigned promotional budget.
Collaborate effectively across corporate functions.
Attend medical congresses and society meetings as needed.
Help ensure timely patient access through patient services and savings programs.
Travel overnight as required by business needs.
Perform additional responsibilities as assigned.