Specialist, Volunteer Services

Innovative Blood Resources•Lincoln, NE

About The Position

This position develops and maintains effective relationships with individuals and organizations to support the Blood Center’s mission. The Specialist manages volunteer engagement and works with Donor Engagement and Marketing to increase volunteer workforce capacity and participation. The role supports volunteers throughout their lifecycle, including recruitment, selection, onboarding, training, assignment, scheduling, and ongoing support. It also cultivates partnerships with corporate, community, and educational organizations to increase awareness and participation in support of the organization’s mission.

Requirements

High school diploma or equivalent.
Three years of experience cultivating business relationships and working with volunteers.
Valid driver's license.

Nice To Haves

Previous experience in a nonprofit organization.
Bachelor's degree in Business Administration, Healthcare, or a related field.
Experience with direct oversight of volunteers.
Volunteer Leadership or Volunteer Management certification.

Responsibilities

Manage and build volunteer engagement to increase the organizational volunteer workforce capacity and volunteer involvement.
Develop effective recruitment programs to ensure volunteer availability.
Support the volunteer lifecycle by selecting, onboarding, training, assigning, and scheduling volunteers for direct work.
Address day-to-day volunteer or individual concerns and resolve conflicts, working with leadership on complex conflicts as needed.
Communicate effectively and build positive relationships with volunteers.
Work with employees to coach and mentor volunteers.
Compile and track accurate volunteer engagement data using a volunteer software database.
Build positive relationships with volunteers and blood donors to reinforce appreciation for their time and effort in support of the mission.
Network and cultivate partnerships with corporate, community, and educational entities to engage individuals and organizations and increase awareness and participation.