Specialist Security Operations- Full Time (Caesars Atlantic City)

Caesars Entertainment • Atlantic City, NJ

5d

About The Position

The Specialist Security Operations role provides customer service to guests while supporting security operations at Caesars Atlantic City. The position is assigned to the security base and handles communications, dispatch, access credentials, monitoring, documentation, investigations, and emergency-related support. The hourly rate is $21.00.

Requirements

• At least one year of experience as a Security Officer at the same grade or in a similar public-sector capacity.
• CPR certification or the ability to obtain certification.
• NJ CER license required.

Nice To Haves

• High school diploma or equivalent preferred.
• Valid New Jersey driver's license preferred.

Responsibilities

• Demonstrate superior customer service, maintain a positive attitude, greet guests warmly, anticipate needs, resolve service issues, promote Caesars Rewards, and thank guests for visiting.
• Answer the telephone at the security base and dispatch Security Officers according to the situation and need.
• Issue controlled keys, access badges, and radios to Security Officers and other staff.
• Monitor CCTV and the digital alarm system, and issue emergency credentials to employees and vendors.
• Receive, log, and prioritize information from Security Officers concerning lateness, absences, or other concerns.
• Prepare specified reports and assist Security Officers with report preparation.
• Conduct fact-finding investigations, including physically tracking and interviewing witnesses, collecting physical evidence, and preserving crime scenes when necessary.
• Take statements from individuals involved in security-related activities and prepare reports documenting facts.
• Appear in court to testify about subpoenaed or documented facts in complaints or warrant files.
• Evaluate by sight patrons who may require first aid or CPR.
• Notify the Shift Manager of relevant situations or information.
• Complete special assignments for management and above as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED