Specialist, Product Marketing

Carrier•Charlotte, NC
•$79,000 - $158,000

About The Position

Carrier Global Corporation is a global leader in intelligent climate and energy solutions, focused on improving comfort, safety and sustainability. The Product Specialist works closely with the product manager, sales teams and a cross-functional product team to develop and maintain sales enablement tools, selling strategies and customer-facing messaging that support effective product positioning. The role focuses on water-cooled screw, scroll and centrifugal chillers, providing pre-sales support and helping sales teams promote and sell these products. It also creates and updates technical sales materials, applies artificial intelligence to improve those processes, and contributes to updates and productivity improvements for selection software and pricing systems. The role includes presenting at events, industry gatherings and online sessions, conducting competitive and market analysis, and gathering feedback from sales offices and customers. The position requires a qualifying engineering degree and relevant commercial applied HVAC, refrigeration or commercial industrial equipment experience. The annual salary range is $79,000 to $158,000, with possible short-term cash incentives subject to plan requirements. Carrier describes its benefits and equal opportunity and accommodation policies in the posting.

Requirements

  • Bachelor’s degree in mechanical, electrical or chemical engineering and at least 3 years of experience in commercial applied HVAC, refrigeration and/or commercial industrial equipment; OR a master’s degree in one of those engineering disciplines and at least 2 years of relevant experience.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills, including the ability to communicate technical information to technical and non-technical stakeholders.
  • Technical understanding of HVAC systems, including system design, building and energy codes, system operation, refrigeration systems, fans, electrical and control systems, and psychometrics.
  • Ability to collect and analyze data, identify trends, develop conclusions and propose solutions.
  • Strong interpersonal skills, including active listening, teamwork, responsibility, dependability, flexibility, motivation, respect and patience.
  • Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, Excel and Power BI.
  • Business fundamentals competency, strong math skills and experience with SAP.
  • Well-developed organizational skills; ability to multitask in a fast-paced environment, prioritize and self-direct across multiple activities and projects.

Nice To Haves

  • Experience with water-cooled chillers, air-cooled chillers or building automation and control of HVAC equipment.
  • Product marketing experience in a technical environment.

Responsibilities

  • Support sales of water-cooled screw, scroll and centrifugal chillers by developing strategies to promote and sell water-cooled chillers, and provide accurate, timely pre-sales support.
  • Present sales and training materials at events, industry gatherings, webinars and recorded sessions as a recognized expert.
  • Use artificial intelligence to improve the creation and maintenance of technical sales materials, including product data, technical manuals, product bulletins, marketing brochures, application guides, technical presentations and sales presentations.
  • Work across multiple disciplines to implement updates and new product releases and increase the productivity of selection software and pricing systems.
  • Collaborate with cross-functional teams to create next-generation sales tools.
  • Conduct competitive and market analysis and collect sales office and customer feedback for water-cooled chillers.

Benefits

  • Medical, dental and vision coverage; wellness incentives.
  • Retirement benefits.
  • Paid vacation (up to 15 days), paid sick days (up to 5 days), paid personal leave (up to 5 days), paid holidays (up to 13 days), birth and adoption leave, parental leave, family and medical leave, bereavement leave, jury duty leave, military leave and purchased vacation.
  • Short-term and long-term disability.
  • Life insurance and accidental death and dismemberment coverage.
  • Health Savings Account, Health Care Spending Account and Dependent Care Spending Account.
  • Tuition assistance.
  • Possible short-term cash incentives, subject to plan requirements.
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