Specialist Loss Prevention

DICK'S Sporting Goods•Johnson City, TN

About The Position

Support a safe and secure store environment by executing loss prevention strategies and upholding operational standards. As a Specialist – Loss Prevention, you will protect assets, support teammates, and ensure policies are followed to maintain a trusted shopping experience for athletes. The role also involves delivering excellent athlete experiences, helping teammates learn store processes, maintaining merchandising standards, and promoting company programs. DICK’S Sporting Goods describes its workplace as inclusive, supportive, and collaborative, where teammates are expected to be coachable, accountable, and trustworthy.

Requirements

  • High school diploma or equivalent.
  • 1–3 years of experience.
  • Previous retail or customer-facing experience is preferred.

Nice To Haves

  • Previous retail or customer-facing experience.

Responsibilities

  • Proactively engage athletes to understand their shopping needs, provide knowledgeable product information, and deliver an outstanding shopping experience.
  • Anticipate athlete needs and drive sales through product and service recommendations.
  • Assist with onboarding and training new and existing team members, sharing best practices, selling skills, and operational processes.
  • Serve as a subject matter expert in designated process categories to support smooth execution and productivity.
  • Execute processes efficiently while maintaining an athlete-first mindset and ensuring products are ready for purchase.
  • Maintain merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
  • Promote customer participation in company programs, including loyalty programs, warranty sales, and private-label credit card enrollment.
  • Create a welcoming and respectful environment for teammates and athletes.
  • Follow company policies and procedures for safety, loss prevention, and standard operations, as well as applicable laws and external guidelines.
  • Execute loss prevention strategies to protect store assets and support a safe and secure store environment.
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