Loss Prevention Specialist

Albertsons Companies•Fort Worth, TX

About The Position

The Loss Prevention Specialist helps create a safe, secure, and compliant store environment by protecting customers, associates, vendors, company assets, and company integrity. The role focuses on theft deterrence, shrink reduction, safety, compliance, and operational excellence while providing customer service in a dynamic, fast-paced retail setting. The specialist monitors store activity and checkout operations, reviews exception reports, responds to security alarms, conducts audits and investigations, and uses asset protection equipment. The position also includes documenting and communicating findings, working with store leadership and law enforcement when needed, and training associates on loss prevention, safety, and compliance practices. Flexible availability, including nights, weekends, and holidays, and the ability to work varied schedules are required. Travel is not required.

Requirements

  • Strong customer service mindset and ability to remain calm and professional in high-pressure or confrontational situations.
  • Excellent observation and attention to detail.
  • Strong communication and interpersonal skills.
  • Sound judgment and decision-making ability.
  • Ability to work independently and as part of a team.
  • Strong situational awareness and ability to assess and respond quickly to safety or security concerns.
  • Analytical thinking to identify irregular activity and interpret POS or operational data.
  • Ability to document investigations clearly, accurately, and professionally.
  • Comfort operating, maintaining, and troubleshooting surveillance and security equipment.
  • Ability to remain alert and engaged during extended periods of standing or walking.
  • Ability to respond effectively and decisively in emergency or high-risk situations.
  • Flexible availability, including nights, weekends, and holidays, and ability to work varied schedules.
  • Reliable attendance and adherence to company safety, loss prevention, and conduct policies.

Responsibilities

  • Maintain a visible presence to support a safe and secure store environment while delivering customer service.
  • Monitor checkout areas and review exception reports to identify fraud, associate dishonesty, and cash-handling policy noncompliance.
  • Conduct store surveillance to detect theft, safety risks, and operational issues.
  • Apprehend individuals committing theft in accordance with company policies and applicable laws, while ensuring the safety of all parties.
  • Respond to electronic article surveillance (EAS) alarms and investigate incidents.
  • Monitor receiving and storage areas and conduct delivery audits to detect vendor fraud and ensure procedural compliance.
  • Conduct shrink-control, safety, and physical-security inspections and audits; document and communicate findings.
  • Maintain and operate asset protection equipment, including CCTV, EAS systems, and alarm systems.
  • Conduct investigations as directed, document them thoroughly, and partner with store leadership and law enforcement as needed.
  • Train and communicate with associates on loss prevention, safety, and compliance practices, and identify and address unsafe conditions.

Benefits

  • Competitive wages paid weekly
  • Associate discounts
  • Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k)
  • Time off, including vacation, holidays, and sick pay, subject to eligibility requirements
  • Training, career growth, and development
  • An inclusive work environment with colleagues who reflect the communities served
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